Tuya IoT Platform Service IoT Core expired: Battery devices are not synced any more

[Ilovegym66]

since Version 3.9.x my battery devices T&H 1-5 are not AUTO synced any more, only if I restart the Adapter and set in the config the renew-flag for the credentials, than after the complete sync, are the objects updated.

My setup in the Config:

from 12.11.22 it work fine:

from 17,12,22 updated only if I restart the adapter:

any hints for me? :)

[Apollon77]

not without a debug log ... in fact battery devices can only be updated when using the MQTT connection with the iot cloud from tuya, right? Did you checked there that this has not expotred? It needs to prolonged from time to time. Nothing was changed in 3.9.3 in this regard

Does older versions still work or also not?

[Ilovegym66]

I monitor the devices and check the logfiles, so far I can see the connection of the wifi battery devices... there are sometimes online.. looks like the temp is changing.. need time to check everything..

[Apollon77]

Ok, normally - as in the past, battery devices are not long online to save battery and so the adapter needs to have big luck to get a connection, so getting the values from the cloud via polling is the one solution ... but also this shoukd still work ... if not as said ... full debug log please long enought that local and cloud pollssing intervals are in theat 2-3 times minimum

[Ilovegym66]

debuglog, logged 16:58 to 17:06:
tuyadebug.log

[Apollon77]

Strange ...Bei Dir scheint das ganze App Cloud zeug nicht zu tun. Kannst Du doch noch vom Heim-WLAN ins die App einloggen? und das tut?
Resette mal die App-Cloud-ession (ist eine checkbox im Adapter, dann speichern, restart abwarten). tut das dann?

Sonst versuch mal ein "curl -v https://a1.tuyacn.com/api.json" an der kommandozeile und piste ergebnis bitte

[Ilovegym66]

Hi, ja, iobroker hat zugriff und kann auch vom Handy mit der App im gleichen Wlan einloggen, ohne Probleme.

Habe wieder ein Debug-log gestartet, um 9.58 umgeschaltet von Info auf Debug, da hat er auch Daten aus der Cloud geholt ( habs am Temp-Verlauf in Grafana gleich gesehen, da sich die Werte stark geaendert haben), dann gewartet und um 10:07 dann mal die App-Cloud-Session resettet.

Hier das Debug-log:
tuyadebug.log

Hier das Ergebnis von dem Curl:
`
ilovegym@iobrokerS /opt/iobroker $ curl -v https://a1.tuyacn.com/api.json

• Trying 121.5.96.158:443...
• Connected to a1.tuyacn.com (121.5.96.158) port 443 (#0)
• ALPN, offering h2
• ALPN, offering http/1.1
• successfully set certificate verify locations:
• CAfile: /etc/ssl/certs/ca-certificates.crt
• CApath: /etc/ssl/certs
• TLSv1.3 (OUT), TLS handshake, Client hello (1):
• TLSv1.3 (IN), TLS handshake, Server hello (2):
• TLSv1.2 (IN), TLS handshake, Certificate (11):
• TLSv1.2 (IN), TLS handshake, Server key exchange (12):
• TLSv1.2 (IN), TLS handshake, Server finished (14):
• TLSv1.2 (OUT), TLS handshake, Client key exchange (16):
• TLSv1.2 (OUT), TLS change cipher, Change cipher spec (1):
• TLSv1.2 (OUT), TLS handshake, Finished (20):
• TLSv1.2 (IN), TLS handshake, Finished (20):
• SSL connection using TLSv1.2 / ECDHE-RSA-AES128-GCM-SHA256
• ALPN, server accepted to use h2
• Server certificate:
• subject: CN=*.tuyacn.com
• start date: Aug 22 03:19:29 2022 GMT
• expire date: Sep 23 03:19:29 2023 GMT
• subjectAltName: host "a1.tuyacn.com" matched cert's "*.tuyacn.com"
• issuer: C=US; ST=Arizona; L=Scottsdale; O=GoDaddy.com, Inc.; OU=http://certs.godaddy.com/repository/; CN=Go Daddy Secure Certificate Authority - G2
• SSL certificate verify ok.
• Using HTTP2, server supports multi-use
• Connection state changed (HTTP/2 confirmed)
• Copying HTTP/2 data in stream buffer to connection buffer after upgrade: len=0
• Using Stream ID: 1 (easy handle 0x55f522f252c0)

GET /api.json HTTP/2
Host: a1.tuyacn.com
user-agent: curl/7.74.0
accept: /

• Connection state changed (MAX_CONCURRENT_STREAMS == 128)!
  < HTTP/2 200
  < date: Thu, 29 Dec 2022 09:13:05 GMT
  < content-type: application/json;charset=UTF-8
  < content-length: 112
  < x-request-id: f37fd88aa92646009f1d47c0c73dac3b
  < server: https
  <
  {"errorCode":"API_OR_API_VERSION_WRONG","success":false,"status":"error","errorMsg":"API or API version error"}
• Connection #0 to host a1.tuyacn.com left intact
  ilovegym@iobrokerS /opt/iobroker $

`

[Apollon77]

Also "nach app cloud reset" ist in deinem log nicht drin, das endet 10:07 ... danach müsste adapter restarted haben.

Sonst nimm mal bitte GitHub version ... da ist mehr logging drin

[Ilovegym66]

debuglog:
tuyadebug.log

[Ilovegym66]

tuyadebug.log

[Ilovegym66]

so, hier jetzt nochmal:
tuyadebug.log

[Apollon77]

Issue was expired Tuya IoT Cloud service ... I added a fallback cloud polling

[seers84]

I think I have the same problem.
Plugged devices are working fine.
The batterie things don't sync.

One question: is this necessary to extend? How long I have to wait?

[Apollon77]

One question: is this necessary to extend? How long I have to wait?

es you have to, no idea how long you need to wait ... Hopefully not that long?

You can also try the GitHub version/3.12.0 (Beta) which is doing a "app cloud polling fallback" when no mqtt updates were received