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index-2.htm
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<!DOCTYPE html>
<html lang="en-US">
<head>
<base href="https://support.webestica.com/"><link rel="icon" href="https://support.webestica.com/wp-content/uploads/2019/01/cropped-Blue-bg-copy-32x32.png" sizes="32x32" />
<link rel="icon" href="https://support.webestica.com/wp-content/uploads/2019/01/cropped-Blue-bg-copy-192x192.png" sizes="192x192" />
<link rel="apple-touch-icon-precomposed" href="https://support.webestica.com/wp-content/uploads/2019/01/cropped-Blue-bg-copy-180x180.png" />
<meta name="msapplication-TileImage" content="https://support.webestica.com/wp-content/uploads/2019/01/cropped-Blue-bg-copy-270x270.png" />
<style type="text/css">div.fast-register-image-background { background-size: cover; background-image:url(https://support.webestica.com/wp-content/uploads/2020/12/support-bg-dark-new.jpg);}div.fast-login-image-background { background-size: cover; background-image:url(https://support.webestica.com/wp-content/uploads/2020/12/support-bg-dark-new.jpg);}</style><style type="text/css" id="app-extra-css">/*Right side bar*/
.mat-drawer.mat-drawer-end {
-webkit-box-shadow: -2px 0 46px rgba(9, 31, 97, 0.17) !important;
box-shadow: -2px 0 46px rgba(9, 31, 97, 0.17) !important;
}
.mat-sidenav{
-webkit-box-shadow: 8px 0px 36px rgba(9, 31, 97, 0.30) !important;
box-shadow: 8px 0px 36px rgba(9, 31, 97, 0.30) !important;
}
/*Left side bar*/
.mat-card:not([class*=mat-elevation-z]) {
-webkit-box-shadow: -2px 0 46px rgba(9, 31, 97, 0.10) !important;
box-shadow: -2px 0 46px rgba(9, 31, 97, 0.10) !important;
}
/*Comment box*/
.fast-comment__card:before {
border-right: 10px solid rgb(245, 245, 245) !important;
}
.mat-menu-panel {
-webkit-box-shadow: -2px 0 46px rgba(9, 31, 97, 0.17) !important;
box-shadow: -2px 0 46px rgba(9, 31, 97, 0.17) !important;
}
.tick-comments-content {
padding: 40px !important;;
}
/*Attachment text*/
tick-ticket-attachment .mat-button-wrapper:before {
content: "Download the attachment";
font-size: 11px;
position: absolute;
right: 120%;
color: rgba(0,0,0,.87);
}
.mat-toolbar.mat-primary {
background: #002eb9 !important;
}</style><title>Webestica Support | Portal</title><meta charset="UTF-8"><meta name="viewport" content="width=device-width, initial-scale=1.0"> <link rel='stylesheet' id='fast-style-google-fonts-css' href='https://fonts.googleapis.com/css?family=Poppins%3Aregular%2C700%7CMaterial+Icons&subsets=latin&ver=5.0.9' type='text/css' media='all' />
<link rel='stylesheet' id='fast-style-app_styles-css' href='https://support.webestica.com/wp-content/uploads/fast-plugin/15/stack.min.css?ver=1.15.3' type='text/css' media='all' />
</head>
<body class="mat-typography" dir="ltr">
<tick-app><div class="app-spinner"><div class="loader"></div></div></tick-app> <script type='text/javascript'>
/* <![CDATA[ */
var wpLocal = {"root":"https:\/\/support.webestica.com\/wp-json\/","nonce":"eefbd75a60","options":{"nonce":"6aaa6f0de7","app_logo_image":"http:\/\/support.webestica.com\/wp-content\/uploads\/2019\/01\/Blue-bg-copy.png","private_tickets":"always","assets_folder_url":"https:\/\/support.webestica.com\/wp-content\/plugins\/fast-plugin\/assets\/","envato_login":false,"ticket_comments_order":"desc","ticket_default_internal_replies":false,"envato_create_ticket_when_supported":true,"envato_reply_to_ticket_when_supported":true,"envato_support_update_url":"http:\/\/market.envato.com\/","envato_login_url":"","recaptcha_site_key":"","register_user_enabled":true,"register_page_title":"Support Registration","register_page_content":"<p>Are you having trouble or got any Pre-sale questions on mind? We're here to help you out. <\/p>\n<p>Just fill in your details to gain access to our support system and create a support ticket.<\/p>\n<p>Our support team will then be in touch with you as soon as possible.<\/p>\n","register_types":["wordpress"],"login_page_title":"Support Login","login_page_login_types":["wordpress"],"login_page_content":"<p> <br \/>\nAre you looking for support for our themes or having any Pre-sale queries?<\/p>\n<p>Please login with your existing account to generate the ticket.<\/p>\n","new_ticket_type":["general"],"new_ticket":{"intro_tab":{"show":true,"label":"Introduction","title":"Create a new ticket","content":"<p>Please fill in the form and describe as clearly as possible the problem you are having.<\/p><p>To help our support team please include a link to your website or a screenshot.<\/p>"},"user_tab":{"label":"User"},"enquiry_tab":{"label":"Enquiry","title":"What do you need help with?","options":{"regular":"I have a problem with a product.","general":"I have a general enquiry.","envato":"I have a problem with a product I purchased on Themeforest.","woocommerce":"I have a problem with an order."}},"ticket_tab":{"label":"Ticket","text":"Please fill in the form below and tell us as much information as you can about the issue you are having."},"product_tab":{"label":"Product","text":"Please select a product that you need support for from the list below."},"category_tab":{"label":"Category","text":"Please select a category that you need support for from the list below."},"extra_fields_tab":{"label":"Extra Information","text":"Please provide us with any extra information you can."},"secure_fields_tab":{"label":"Secure Information","text":"The information you provide below will be stored securely."},"envato_tab":{"label":"Envato Purchase","text":"Please select a purchase that you need support for from the list below."},"wc_product_tab":{"label":"Product","text":"Please select the product(s) that you need support for from the list below."},"wc_order_tab":{"label":"Order","text":"Please select your order you need help with from the list below."}},"extra_fields":null,"attachment_uploads_enabled":true,"max_upload_size":268,"translate_based_on_user_locale":false,"site_language":"en_US","available_languages":[{"code":"en_US","name":"English (United States)"},{"code":"de_DE","name":"Deutsch"},{"code":"es_ES","name":"Espa\u00f1ol"},{"code":"fr_FR","name":"Fran\u00e7ais"},{"code":"pt_BR","name":"Portugu\u00eas do Brasil"},{"code":"ru_RU","name":"\u0420\u0443\u0441\u0441\u043a\u0438\u0439"}],"agent_ticket_creation":false,"agent_user_ticket_creation":true,"register_user_language":false,"register_agreement_enabled":false,"register_agreement_label":"I've read and accept the Privacy Policy","register_agreement_text":"","favicon_color":"#FFFFFF","favicon_bg_color":"#FF0000","admin_url":"https:\/\/support.webestica.com\/wp-admin\/","home_url":"https:\/\/support.webestica.com","show_home_icon":false,"wp_lostpassword_url":"https:\/\/support.webestica.com\/wp-login.php?action=lostpassword","customer_reply_to_closed":true,"product_singular_text":"Product","product_plural_text":"Products","login_url":"","logout_url":"https:\/\/support.webestica.com\/","app_url":"https:\/\/support.webestica.com\/","support_policy_link_url":"","support_policy_link_text":"","exit_icon_link":"","show_user_profile":true,"show_keyboard_shortcuts":true,"ticket_show_client_mail":true,"extra_fields_enabled":false,"secure_fields_enabled":false,"secure_fields_external_url":"","allow_agent_private_comments":true,"allow_customer_notes":true,"envato_allow_enter_purchases":true,"page_title":"Webestica Support | Portal","preferable_upload_formats":"image\/*, video\/*, .pdf, .zip","sidebar_customer_info":"authorName","analytics_access":["fast_manager"],"show_response_times":["fast_agent","fast_manager"],"woocommerce_order_statuses":"any","translations_folder_url":"https:\/\/support.webestica.com\/wp-content\/plugins\/fast-plugin\/languages","customer_search_enabled":false,"show_avatars":true}};
/* ]]> */
</script>
<script type='text/javascript' src='https://support.webestica.com/wp-content/plugins/fast-plugin/assets/app/inline.bundle.js?ver=1.15.3'></script>
<script type='text/javascript' src='https://support.webestica.com/wp-content/plugins/fast-plugin/assets/app/polyfills.bundle.js?ver=1.15.3'></script>
<script type='text/javascript' src='https://support.webestica.com/wp-content/plugins/fast-plugin/assets/app/scripts.bundle.js?ver=1.15.3'></script>
<script type='text/javascript' src='https://support.webestica.com/wp-content/plugins/fast-plugin/assets/app/main.bundle.js?ver=1.15.3'></script>
<script>
/(trident|msie)/i.test(navigator.userAgent)&&document.getElementById&&window.addEventListener&&window.addEventListener("hashchange",function(){var t,e=location.hash.substring(1);/^[A-z0-9_-]+$/.test(e)&&(t=document.getElementById(e))&&(/^(?:a|select|input|button|textarea)$/i.test(t.tagName)||(t.tabIndex=-1),t.focus())},!1);
</script>
</body>
</html>