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Utility for debugging bad data in Clarify / Amdocs user defined lists (HGBSTs).This utility can be used to help find lists that loop back on themselves.

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DovetailSoftware/hgbst-utils

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Dovetail Software HGBST Utilities

The HGBST Utilities program is a collection of various read-only HGBST (user-defined lists) visualization and troubleshooting features.

Requirements

Software:

  • Operating System:

    • Microsoft Windows 2000 and later
  • Microsoft Data Access Components 2.7 SP1 or later (2.8 recommended)

  • Clarify(tm) System Environment:

    • Clarify(tm) 7.0 or later
    • Database: Microsoft SQL Server 2000 SP3 or later or Oracle Database Server 7.2.3 or later
    • A user with the System Administrator role which DOES NOT have an encrypted/obfuscated password (i.e. the 'sa' user)

Installing

The distribution of HGBST Utilities you received should have contained a single ZIP file which contains the hgbstutils.exe executable file and this document. To install, simply extract the ZIP file to a folder on the hard drive.

Getting Started

Open a command prompt (cmd.exe), navigate (using the 'cd' command) to the directory in which the HGBST Utilities were extracted.

To view the usage of the application, execute the command: hgbstutils /?

This will give a usage summary of the application.

There are 4 operations that the HGBST Utilities can perform:

  • Output a tree-view display of all HGBST LISTS or a specific LIST or set of LISTS to StdOut (the console)
  • Output the LIST tree for a given Element, using the element's objid
  • Output the LIST tree for a given Show, using the show's objid
  • Output the LIST tree for a given LIST, using the LIST's objid

Reviewing Results

Each operation will output a tree-view display to the console. This shows how the list/show/element hierarchy looks for the particular LIST or set of LISTS specified.

If there is corruption in the LIST structure, this will be noted in the output with a special flag:

*** ERROR ***

If a particular list contains a loop condition, processing will stop after the 2nd time a particular SHOW is seen in the same LIST hierarchy.

Getting Assistance From Dovetail Software

If this program produces an error or returns unexpected results, please save the results (if possible) to a file (redirect StdOut to a file, see below) and email them to Dovetail Software Support - support@dovetailsoftware.com with any error messages, notes, extra info, and/or description of errant behavior.

Example

hgbstutils /t "FAMILY" > familylist.txt

Legal

Clarify, its product names, and tools are trademarks of Amdocs. Microsoft, Windows, .NET and other Microsoft products are trademarks of Microsoft.

HGBST Utilities (c) 2005 Dovetail Software.

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Utility for debugging bad data in Clarify / Amdocs user defined lists (HGBSTs).This utility can be used to help find lists that loop back on themselves.

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