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Updating from version "11.0.0" to "12.6.0" breaks device screenshotting for work profiles #486

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SupahSet opened this issue Jul 25, 2024 · 1 comment

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@SupahSet
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SupahSet commented Jul 25, 2024

Steps to Reproduce the Problem

  1. Have a personal AND a work profile on your device
  2. Compile app with Instabug version 12.6.0
  3. Install the app to both your personal and work profile
  4. Uninstall the app JUST from the personal profile
  5. Open the app from the work profile app
  6. Try to screenshot using whatever method your device has (hardware buttons/palm swipe etc)

Expected Behavior

A screenshot is captured and saved to device DCIM

Actual Behavior

Android throws a ui stopped responding error toast

SDK Version

12.6.0

Android Version

Verified on 12/13/14 but probably is broken with other versions too

Device Model

Pixel 8, Pixel 8a, Samsung S22 Ultra

@Bashayer-reda
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hello @SupahSet Thank you so much for reporting this. We appreciate your time and will investigate the issue and get back to you as soon as possible

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