Question about microphone sound dropping

[marek141017]

Hello
I am experiencing strange issue.
When I speak the sound is dropping sometimes, it sounds like few packets dropped.
I tested it between laptop and my smartphone.
I do not have any issue with microphone as I tested it using different online tools. I tried also different microphones (with different sample rate 16000 and 48000) no difference.

Can someone suggest me where to look? May be there is some debug info about media stream? Codecs?
May be some buffer issue? I do not have any issue with network because zoom or google meet works without any issue at all.

Thank you in advance

[IsmaelMartinez]

Hi,

Maybe check the closed issues and/or the config options. It might be the disableAutogain playing with you.

Hope helps

[marek141017]

Hello
I know about this option. I start application with --disableAutogain
Is there any logs about codec or may be packets errors?
Because this application is literally unusable in my case ~ 50% my microphone sound cuts off.
If you would like to test it I can provide you my teams username.

Best.

[IsmaelMartinez]

do you have the same issue using it in the browser? (chrome of similar) ?

[marek141017]

Yes. I do have the same issue, even in edge.
But I thought this app has at least something to debug the issue. Connection quality or stream errors, or codecs info.

[IsmaelMartinez]

I would probably check around the chrome forums and or even Microsoft uservoice. I leave it open just in case some have faced a similar issue and can help, but there would be more people on those other forums that can help you find the answer earlier.