Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

[doc issue] Question about region availability and parameters supported #11

Open
noelleh opened this issue Feb 13, 2024 · 4 comments
Open
Assignees
Labels
follow-up-with/dev Clarification with development needed. in-discussion This item is being discussed internally ua-review Under review by the UA team.

Comments

@noelleh
Copy link

noelleh commented Feb 13, 2024

Issue description

Hi Team,

I have a couple questions:

  1. Is the service is only available in AWS region on BTP? Is it all AWS regions? It's not documented in the Help Portal or Discovery Centre, but there is only price for AWS region.
  2. What are the supported parameters? It's stated in https://help.sap.com/docs/sap-ai-core/sap-ai-core-service-guide/create-service-instance? that parameters are optional but I can't find more info about the parameters supported.

Thanks,
Noelle

Feedback Type (Optional)

clarity

Page Title on SAP Help Portal (prefilled)

No response

Page URL on SAP Help Portal (prefilled)

https://help.sap.com/docs/sap-ai-core/sap-ai-core-service-guide/create-service-instance?

@helenaaaaaaaaaa helenaaaaaaaaaa self-assigned this Feb 15, 2024
@helenaaaaaaaaaa
Copy link
Contributor

@noelleh Thankyou for bringing this to my attention. I have to look into the questions you have raised, and I will come back to you if I have further questions about your user experience.

@noelleh
Copy link
Author

noelleh commented Mar 5, 2024

Hi @helenaaaaaaaaaa,
Are there any updates for the questions here?
Thanks,
Noelle

@noelleh
Copy link
Author

noelleh commented Mar 5, 2024

couple more questions:

  1. Does the upgrade of service plan require downtime? in the doc it is stated that: "If you migrate from the free tier option to a standard plan or extended plan, or from a standard plan to an extended plan, your metadata and transaction data, including trained models, are also migrated". My assumption is that because the data will be migrated to the updated instance, it will require downtime. Could you confirm if this is correct?

  2. In the same doc there is this statement: "If an instance with an extended or standard plan is deleted, it is not possibe to create a new instance with a standard plan." Does this mean once a standard plan instance is deleted, we will no longer be able to create any standard plan anymore? Can you confirm this statement is correct and why is this restriction in place?

Thank you,
Noelle

@helenaaaaaaaaaa
Copy link
Contributor

Hi Noelle, We are still looking into your original feedbacks. I will forward your further questions on to the colleagues who are investigating for you. Helen

@helenaaaaaaaaaa helenaaaaaaaaaa added follow-up-with/dev Clarification with development needed. in-discussion This item is being discussed internally ua-review Under review by the UA team. labels Mar 28, 2024
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
follow-up-with/dev Clarification with development needed. in-discussion This item is being discussed internally ua-review Under review by the UA team.
Projects
None yet
Development

No branches or pull requests

2 participants