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Issue Template

To format your messages, please, use a markdown. It's not critical, but since other people might have the same problem - this will help them as well.

Before creating a new issue - please, check that in issues section there is no similar thread. If so - please, post your message in there with some description.

Also, make sure that you did read the wiki and the error codes section.

Below are the sections, that you should try to include in your issue description. They are not mandatory, of course, but will make it easier to investigate and solve the problem.

Problem

Describe your problem. The more information you'll give - the better. Of course, abstract your server addresses.

Steps to reproduce

It is really hard to solve the issue if you can't reproduce it. So please, add a step-by-step guide on how to get the same error.

  1. do this
  2. do that

If you are using JS API - please, include that code as well in this section.

System info

Run cordova info (or ionic info) and paste it here, or give us information like:

  • Platform: iOS / Android
  • Platform version:
  • Cordova version:
  • Node version:

Also, if plugin works on a clean project, but not on your actual app - please, add the list of the plugins you are using:

  • plugin 1
  • plugin 2