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IMPORTANT NOTICE

1.9.20 will be the last version of the 1.9.x family.
Next TestLink version will 2.x with a new UX based on the Dashio - Bootstrap Admin Template (https://templatemag.com/dashio-bootstrap-admin-template/)

TestLink 1.9.20 Raijin - Read me

Contents

  1. Introduction
  2. Release notes / Critical Configuration Notes
  3. System Requirements
  4. Installation & SECURITY
  5. Upgrade and Migration
  6. TestLink Team
  7. Bug Reports and Feedback
  8. Supporting our work
  9. Regarding forum usage www.testlink.org
  10. Changes
  11. Testlink & FreeTest
  12. Security
  13. JIRA DB interface changes
  14. People/Companies supporting TestLink
  15. Use forum.testlink.org
  16. User cries: I WANT HELP !!!
  17. Use Mantis documentation
  18. Link to GITORIOUS COMMITS
  19. Running Testlink using Docker

1. Introduction

TestLink is a web based test management and test execution system. It enables quality assurance teams to create and manage their test cases as well as to organize them into test plans. These test plans allow team members to execute test cases and track test results dynamically.

TestLink is a GPL licensed open source project. All of the source code behind TestLink is freely available for download via SourceForge or GitHub. If you are interested in contributing to the TestLink effort feel free to contact us. There is no hidden fee - 100% free for using!

In an ideal world, testing would be a pretty straightforward process. A test team takes the product requirements, writes a test specification document, reviews the tests, and then runs them all for each version of the product. The team is composed of full-time staff, and everyone knows exactly what is expected of them.

In practice, few organisations have that luxury. There is not time to run all the tests on every product version - especially on fix-releases that need to be rolled out quickly. Requirements are constantly changing, and the tests have to be changed in step. Test staff come and go. There are misunderstandings over who was supposed to run which tests, so some get missed. Management suddenly wants a status update at seven in the evening.

In these situations you need the support of a test management tool, such as TestLink. The purpose of TestLink is to answer questions such as:

  • For which requirements do we still need to write or update test cases?
  • Which tests do you want me to run for this version?
  • How much progress have we made on testing this release?
  • Which test cases are currently failing, and what are the errors?
  • On which version was this group of test cases last run, and is it time we ran them again?
  • And ultimately: is this version of the product fit for release?

TestLink helps you to keep the test process under control. It forms a repository for requirements and test cases, and relates these to builds, platforms and staff. You allocate tests to staff who carry them out and record the results. A wide variety of reports provide information on what has been done and what still needs to be done.

2. Release notes / CRITICAL Configuration Notes

This release contains bugfixes and enhancement for 1.9.19 See CHANGELOG file for detailed list of issues fixed.

Give a look also to: https://github.com/TestLinkOpenSourceTRMS/testlink-code/wiki https://github.com/TestLinkOpenSourceTRMS/testlink-documentation/wiki

CRITICAL PHP.INI Settings

max_input_vars

Available since PHP 5.3.9. Default value: 1000

If you are going to have test plans with more than 100 test cases, it will be CRITICAL to increase this value in order to avoid issues such as CRASH or MALFUNCTION when adding test cases to test plan.

See this forum post on max_input_vars or this mantis issue for details.

memory_limit

Default value: 128MB

If you are going to re-import an XML file to update its test case data, the system might run out of memory. The original issue was resolved with a memory_limit value of 256MB.

Oauth configuration

Since 1.9.17 there is new authorization method - using OAuth providers. Authentication against multiple oauth providers is supported. Currently it configured to work with Google OAuth and Github, but you can add any OAuth server that support protocol 2.0 and 2-step authentication.

There are some restrictions in using OAuth:

  1. OAuth should not be specified as Default Authentication method
  2. If user does not exist in DB and you try to login through oauth - userID will be saved to db with special auth type. And for secure reasons you can't logon via regular email/password into Testlink.
  3. If user already exists in DB then you can logon via password or via OAuth

To configure OAuth you should set in config provided by OAuth provider

oauth_client_id - id of OAuth program oauth_client_secret - secret code oauth_grant_type - authorization_code is default value oauth_url - url of OAuth server token_url - url for getting token oauth_profile - url of OAuth profile page

oauth_grant_type, oauth_scope - specific parameters for several OAuth providers. They are not necessary

Changes on LDAP CONFIGURATION

Since 1.9.16 authentication against Multiple LDAP Servers is supported. To implement this feature configuration parameters have been changed, as explained here:

TestLink Version < 1.9.16

$tlCfg->authentication['method'] = 'LDAP';

$tlCfg->authentication['ldap_server'] = 'ldap.xyz.com';
$tlCfg->authentication['ldap_port'] = '389';
$tlCfg->authentication['ldap_version'] = '3';
$tlCfg->authentication['ldap_root_dn'] = 'dc=xyz,dc=com';
$tlCfg->authentication['ldap_bind_dn'] = 'uid=tl,ou=staff,dc=xyz,dc=com';
$tlCfg->authentication['ldap_bind_passwd'] = 'XYZw';
$tlCfg->authentication['ldap_tls'] = false; // true -> use tls

TestLink Version >= 1.9.16

$tlCfg->authentication['method'] = 'LDAP';

$tlCfg->authentication['ldap'][1]['ldap_server'] = 'ldap.xyz.com';
$tlCfg->authentication['ldap'][1]['ldap_port'] = '389';
$tlCfg->authentication['ldap'][1]['ldap_version'] = '3';
$tlCfg->authentication['ldap'][1]['ldap_root_dn'] = 'dc=xyz,dc=com';
$tlCfg->authentication['ldap'][1]['ldap_bind_dn'] = 'uid=tl,ou=staff,dc=xyz,dc=com';
$tlCfg->authentication['ldap'][1]['ldap_bind_passwd'] = 'XYZw';
$tlCfg->authentication['ldap'][1]['ldap_tls'] = false;

3. System Requirements - server

Server environment should consist of:

  • web-server: Apache 2.x
  • PHP > 5.5 It will be better if you use PHP 7.2.x
  • PHP IMPORTANTE NOTICE: next TestLink Version will require minimum PHP 7.3.x
  • DBMS
    • MySQL 5.7.x
      • The log_bin_trust_function_creators option must be enabled.
    • MariaDB 10.1.x
      • The log_bin_trust_function_creators option must be enabled.
    • Postgres 9.x
    • MS-SQL 201x -> SUPPORT IS INCOMPLETE

Tested on web-browsers:

  • Firefox
  • Chrome

ATTENTION: we have not enough resources to test on all kind of browsers. Right now development is done using Chrome & Firefox.

4. Installation & SECURITY

The following details the basic steps for installation on any system. Instructions may seem unix-centric but should work on Windows systems.

Barring complications, it should take you about 10-20 minutes to install, configure, and start using TestLink.

Short summary:

  1. Transfer files

  2. Uncompress files

  3. Launch web based installer

  4. First, transfer the file to your web-server using whatever method you like best (ftp, scp, etc).

You will need to telnet/ssh into the server machine for the next steps.

  1. Next, untar/gunzip it to the directory that you want.

The usual command is (1 step):

tar zxvf <filename.tar.gz>

OR (2 steps):

gunzip <filename.tar.gz>
tar xvf <filename.tar>

Total Commander, Winzip, and other programs should also be able to handle decompression of the archive.

At this point you may want to rename the directory to something different to 'testlink'.

SECURITY

You need to configure:

  • log directory ($tlCfg->log_path)
  • upload directory ($g_repositoryPath)

According to your installation, default values provided. However, these are examples THAT DO NOT WORK OUT OF THE BOX.

Take a look at bug 5147, bug 5148, bug 4977 and bug 4906.

You should also need to configure write access for logging, upload and template directories.

SELINUX

If you use Linux Operating System, SELINUX can create some issues:

ATTENTION with /var/www/html and selinux
https://stackoverflow.com/questions/45311124/directory-is-not-writable-centos7-apache-2-4-6-php-5-4-16

If SELINUX is enabled you will need to run following command before been able to adjust folder rights
[root@dogbert ~]# chcon -R -t httpd_sys_rw_content_t /var/www/html/

You may find more information searching in the Internet:
TestLink & SELINUX
** FCKEDITOR UPLOAD **

ATTENTION: We now use CKEDITOR (see forum post)

  1. Launch web based installer We will create the necessary database tables and a basic configuration file. From your web server, access http://yoursite/testlink/ or similar URL and follow instructions.

Check Installation manual and TestLink forum if you meet a problem.

5. Upgrade and Migration

When accessing Installer page you will find only the new installation option. The migration has to be done manually for these special cases:

  • Upgrade from 1.9.3 to 1.9.4/5/6/7/../16/17/18/19
  • Upgrade from 1.9.4/5 to 1.9.7
  • Upgrade from 1.9.7 to 1.9.8
  • Migration from other releases than 1.9.3

General Steps

  1. Make a backup of your current database.
  2. Using a new directory (DO NOT OVERWRITE your old installation), do only following steps from Install procedure: - Transfer files - Uncompress files
  • Copy your old config_db.inc.php and custom_config.inc.php over to the new directory.
  • Launch TestLink
  • TestLink will check the database version. If some upgrade/migration is needed, it will launch automatically the installer.

If you are updating a same major version (for example 1.7.0 to 1.7.1) you need to use Upgrade Database.

Please look at MANTIS 6594: Migration scripts don't cover test case steps and expected results, also test case ID's are empty in GUI

If you are using a different major version detailed in options, you need to use the specific Migrations.

If in some steps TestLink asks you for two databases, never use the same name for both.

If you find nothing useful, post in the forum.

Always before login, after an upgrade/migration, clear browser cookies.

Special Cases

  1. Upgrade from 1.9.3 to 1.9.4/5/6/7/../16/17/18/19

WARNING: if you are using a table prefix replace prefix with your prefix

a. Execute install/sql/alter_tables/1.9.4/<your_db>/DB.1.5/step1/db_schema_update.sql b. Execute install/sql/alter_tables/1.9.4/<your_db>/DB.1.5/stepZ/z_final_step.sql

then look at sections: 'Upgrade from 1.9.4/5 to 1.9.7', 'Upgrade from 1.9.7 to 1.9.8'

Hint: When using MySQL Query Browser make sure you are not using single command execution. (open script or use special script tab to execute the whole script at once)

  1. Upgrade from 1.9.4/5 to 1.9.7

WARNING: if you are using a table prefix replace prefix with your prefix

a. Execute install/sql/alter_tables/1.9.6/<your_db>/DB.1.6/step1/db_schema_update.sql b. Execute install/sql/alter_tables/1.9.6/<your_db>/DB.1.6/stepZ/z_final_step.sql

then look at sections: 'Upgrade from 1.9.4/5 to 1.9.7', 'Upgrade from 1.9.7 to 1.9.8', 'Upgrade from 1.9.8 to 1.9.9', 'Upgrade from 1.9.9 to 1.9.10', 'Upgrade from 1.9.10 to 1.9.11', 'Upgrade from 1.9.11 to 1.9.12', 'Upgrade from 1.9.12 to 1.9.13', 'Upgrade from 1.9.13 to 1.9.14', 'Upgrade from 1.9.14 to 1.9.15', 'Upgrade from 1.9.15 to 1.9.16', 'Upgrade from 1.9.16 to 1.9.17' 'Upgrade from 1.9.17 to 1.9.18' 'Upgrade from 1.9.18 to 1.9.19' 'Upgrade from 1.9.19 to 1.9.20'

  1. Upgrade from 1.9.7 to 1.9.8

WARNING: if you are using a table prefix replace prefix with your prefix

a. Execute install/sql/alter_tables/1.9.8/<your_db>/DB.1.9.8/step1/db_schema_update.sql b. Execute install/sql/alter_tables/1.9.8/<your_db>/DB.1.9.8/stepZ/z_final_step.sql

  1. Upgrade from 1.9.8 to 1.9.9

WARNING: if you are using a table prefix replace prefix with your prefix

a. Execute install/sql/alter_tables/1.9.9/<your_db>/DB.1.9.9/step1/db_schema_update.sql b. Execute install/sql/alter_tables/1.9.9/<your_db>/DB.1.9.9/stepZ/z_final_step.sql

  1. Upgrade from 1.9.9 to 1.9.10

WARNING: if you are using a table prefix replace prefix with your prefix

a. Execute install/sql/alter_tables/1.9.10/<your_db>/DB.1.9.10/step1/db_data_update.sql

  1. Upgrade from 1.9.10 to 1.9.11

WARNING: if you are using a table prefix replace prefix with your prefix

a. Execute install/sql/alter_tables/1.9.11/<your_db>/DB.1.9.11/step1/db_schema_update.sql b. Execute install/sql/alter_tables/1.9.11/<your_db>/DB.1.9.11/stepZ/z_final_step.sql

  1. Upgrade from 1.9.11 to 1.9.12

WARNING: if you are using a table prefix replace prefix with your prefix

a. Execute install/sql/alter_tables/1.9.12/<your_db>/DB.1.9.12/step1/db_schema_update.sql b. Execute install/sql/alter_tables/1.9.12/<your_db>/DB.1.9.12/stepZ/z_final_step.sql

  1. Upgrade from 1.9.12 to 1.9.13

WARNING: if you are using a table prefix replace prefix with your prefix

a. Execute install/sql/alter_tables/1.9.13/<your_db>/DB.1.9.13/step1/db_schema_update.sql b. Execute install/sql/alter_tables/1.9.13/<your_db>/DB.1.9.13/stepZ/z_final_step.sql

  1. Upgrade from 1.9.13 to 1.9.14

WARNING: if you are using a table prefix replace prefix with your prefix

a. Execute install/sql/alter_tables/1.9.14/<your_db>/DB.1.9.14/step1/db_schema_update.sql b. Execute install/sql/alter_tables/1.9.14/<your_db>/DB.1.9.14/stepZ/z_final_step.sql

  1. Upgrade from 1.9.14 to 1.9.15

WARNING: if you are using a table prefix replace prefix with your prefix

a. Execute install/sql/alter_tables/1.9.15/<your_db>/DB.1.9.15/step1/db_schema_update.sql b. Execute (IF EXISTS) install/sql/alter_tables/1.9.15/<your_db>/DB.1.9.15/stepZ/z_final_step.sql

  1. Upgrade from 1.9.15 to 1.9.16

WARNING: if you are using a table prefix replace prefix with your prefix

a. Execute install/sql/alter_tables/1.9.16/<your_db>/DB.1.9.16/step1/db_schema_update.sql b. Execute (IF EXISTS) install/sql/alter_tables/1.9.16/<your_db>/DB.1.9.16/stepZ/z_final_step.sql

  1. Upgrade from 1.9.16 to 1.9.17

WARNING: if you are using a table prefix replace prefix with your prefix

a. Execute install/sql/alter_tables/1.9.17/<your_db>/DB.1.9.17/step1/db_schema_update.sql b. Execute (IF EXISTS) install/sql/alter_tables/1.9.17/<your_db>/DB.1.9.17/stepZ/z_final_step.sql

  1. Upgrade from 1.9.17 to 1.9.18

WARNING: if you are using a table prefix replace prefix with your prefix

a. Execute install/sql/alter_tables/1.9.18/<your_db>/DB.1.9.18/step1/db_schema_update.sql b. Execute (IF EXISTS) install/sql/alter_tables/1.9.18/<your_db>/DB.1.9.18/stepZ/z_final_step.sql

  1. Upgrade from 1.9.18 to 1.9.19

WARNING: if you are using a table prefix replace prefix with your prefix

a. Execute install/sql/alter_tables/1.9.19/<your_db>/DB.1.9.19/step1/db_schema_update.sql b. Execute (IF EXISTS) install/sql/alter_tables/1.9.19/<your_db>/DB.1.9.19/stepZ/z_final_step.sql

  1. Upgrade from 1.9.19 to 1.9.20

WARNING: if you are using a table prefix replace prefix with your prefix

a. Execute install/sql/alter_tables/1.9.20/<your_db>/DB.1.9.20/step1/db_schema_update.sql b. Execute (IF EXISTS) install/sql/alter_tables/1.9.20/<your_db>/DB.1.9.20/stepZ/z_final_step.sql

Hint: When using MySQL Query Browser make sure you are not using single command execution. (open script or use special script tab to execute the whole script at once)

USE THE FORUM SECTION and the USER UPGRADE SECTION

  1. Migration from other releases before 1.9.3

You have always have to migrate one by one to each version that is newer than yours. Extreme example: migration from 1.7.4

1.7.4 => 1.7.5 => 1.8.1 => 1.8.2 => 1.8.3 => 1.8.4 => 1.8.5 => 1.9.0
1.9.0 => 1.9.1 => 1.9.2 => 1.9.3 => 1.9.4 => 1.9.5 => 1.9.6 => 1.9.7 =>
1.9.8 => 1.9.9 => 1.9.10 => 1.9.11 => 1.9.12 => 1.9.13 => 1.9.14 =>
1.9.15 => 1.9.16 => 1.9.17 => 1.9.18 => 1.9.19 => 1.9.20

You have to read carefully README and instructions (if any) provided by installer. Sometimes version changes do not require actions on DB structure or data.

6. TestLink Team

This list comprises people who have helped:

Most Active on this release

  • Francisco Mancardi - Project lead, builds, core developer, contributors code reviewer (well, really the One Man Band ;) )
  • Asiel Brumfield - Infrastructure

Contributors and developers active on older releases

  • Maradana Amardeep - Leader of testlink-qa group effort on 1.9.5
  • Bruno de Paula Kinoshita - some work on API, CSRF, Turn Key Linux
  • Julian Krien - Leader of testlink-qa group effort on 1.9.1,1.9.2,1.9.3
  • Andreas Simon
  • Erik Eloff
  • Martin Havlat - Project lead, builds, infrastructure, developer
  • Andreas Morsing - core developer
  • Amit Khullar
  • Netzuleando Development OpenSource (netzuleando@gmail.com)

TestLink - QA Team - for 1.9.4

  • Romoy Headly - QA Manager
  • Sujata Verma
  • Damien Mathieu
  • Amardeep Maradana
  • Amit Khullar
  • Andreas Simon
  • Ngoc Vu
  • Biache Benoit

TestLink - QA - for 1.9 RC1

  • Andreia Balani

  • Andreas Simon

  • Biache Benoit

  • James Bohnert

  • Micky Zhang

  • Rocky Yang

  • Masami Ichikawa - Automated Testing

  • Toshiyuki Kawanishi - Japanese localization, developer

  • Chad Rosen - (Originator - version 1.0.x)

  • Kevin Levy - Developer

  • Asiel Brumfield - Infrastructure, developer

  • Jason B. Archibald - Developer

  • Tools R Us - contributing team

  • Oscar Castroviejo - trackplus interface

  • Seweryn Plywaczyk - text area custom field

  • grdscarabe@grdscarabe.net and Alexandre Da Costa - French localization

  • Walter Giaquinto/Alessandro Lia and bruno.busco@gmail.com - Italian localization

  • Alessandro Lia - Javascript and CSS advice.

  • Leonardo Molinari - Portuguese (Brazil) localization

  • HĂ©lio Guilherme - Portuguese localization

  • jorgesf@jsf.jazztel.es - Spanish localization

  • Jonas Fleer - search test case by custom field on test projects

  • Lightbulb Technology Services Pvt. Ltd. - techpartners: import test cases from XLS file abhishek.kulkarni@gmail.com and amit.dixit@lbtp.co.in

  • Kester Mielke kmielke@pironet-ndh.com (execution tree colouring and counters by tc status)

  • Peter Rooms - Bug coloring and labeling according status using same colors as Mantis.

  • Eugenia Drosdezki

    • Move/copy multiple testcases
    • Access to content of docs folder on combo box
    • Multiselect OR keywords filter
  • Japanese Testing Engineer's Forum (TEF) in Japan Working Group of TestLink Japanese Translation Project

    Atsushi Nagata, AZMA Daisuke, Hiromi Nishiyama, Kaname Mochizuki, Kaoru Nakamura, Kunio Murakami, Lumina Nishihara, Marino Suda, Masahide Katsumata, Masami Ichikawa, Masataka Yoneta, Sadahiko Hantani, Shinichi Sugiyama, Shinsuke Matsuki, Shizuka Ban, Takahiro Wada, Toshinori Sawaguchi, Toshiyuki Kawanishi, Yasuhiko Okada, Yoichi Kunihiro, Yoshihiro Yoshimura, Yukiko Kajino Yasuharu Nishi

Code reuse

We try to follow as much as possible the following principle:

Do not reinvent the wheel.

We use code and documentation from other Open Source Systems (see CODE_REUSE document for details).

7. Bug Reports and Feedback

You may contact TestLink User Community Forum.

If you found this software useful for your company please post in forum on section "Companies using TestLink".

To submit a bug or a feature, please use ONLY our Mantis installation.

You can follow us on twitter @TLOpenSource

8. Supporting our work

if you find TestLink useful, think about a donation to support our work.

Contact us at testlink.forum@gmail.com

You can donate using PayPal or Flattr.

9. Regarding forum usage www.testlink.org

PLEASE: read these short hints before you write a topic:

  • :!: Use search forum before you add a new question.
  • :!: Did you search User or Installation manual before?
  • :!: Don't use the forum as a Bug Tracker, use Mantis. Bug issues reported here will be DELETED
  • :!: Consider that some issues are related to Apache, browser or database instead of TestLink. Use Google first.

10. Changes (Just a glance)

1.9.20

  • DB Schema changes new views, tables.
  • Platforms can be used during Test Case Design
  • Security Fixes
  • MD5 replaced with BCRYPT for DB stored password
  • Roles issues fixed
  • new right to allow add/remove keywords from executed test case versions
  • Heads Ups on execution through use of special Keyword
  • A couple of new reports ... and more (read CHANGELOG file)

1.9.19

  • DB Schema changes new unique indexes.

1.9.18

  • DB Schema changes to allow fine grain management of different entities.
  • more features on requirements/test case links
  • more features on attachments & keywords
  • more on data management ... and more (read CHANGELOG file)

1.9.17

  • oAuth Authentication with GitHub
  • code repository integration (to manage external scripts)
  • more features on requirements ... and more (read CHANGELOG file)

1.9.16

  • issues on step are saved on TestLink DB wth step ID
  • redmine integration: reported will be testlink user creating issue.
  • ADODB upgraded
  • Ckeditor upgraded ... and more (read CHANGELOG file)

1.9.15

  • plugin system by Collabnet ... and more (read CHANGELOG file)

1.9.14

  • proxy config available for MANTISSOAP & JIRASOAP Integration

1.9.13

  • new tag to allow inline images in test case summary, preconditions, and steps
  • new tag to allow inline images in test suite details
  • new tag to allow inline images in requirement scope
  • Test Step execution - Attachment management
  • Automatically copy linked bugs from previous execution to the new one
  • Export Test Spec - add option to export external ID WITH PREFIX
  • Improvements on JIRA integration:
    • user can set values on GUI for Components, Priorities, Versions, IssueTypes
    • getting domain values from JIRA. ... and more (read CHANGELOG file)

1.9.12

  • Test case relations
  • Improvements on Issue Tracker integration (edit notes when linking)
  • Requirements Overview performance improvements

1.9.10

  • Long-awaited feature: execution notes & results for test steps

1.9.9

  • User can have two different (mutually exclusive) kinds of authentication

1.9.6

  • Admin role can not be edit any more

1.9.7

  • Reports do not use Custom fields any more:
    • CF_ESTIMATED_EXEC_TIME
    • CF_EXEC_TIME

Specific columns have been added to tcversions and executions tables.

  • Smarty 3 is the default.

11. Testlink & FreeTest

There is a project in Brazil regarding the development of a method/process for testing and delivery, focused on providing a method suitable for micro/mini companies.

If you are interested you can get some info:

12. Security

1.9.20

  • Multiple XSS and Blind SQL Injection

1.9.15

  • Multiple XSS and Blind SQL Injection by Netsparker Web Application Security Scanner. They have also provided a free account.

1.9.12

  • Research team of Portcullis Computer Security Ltd cedric (mantis.testlink.org user name)

1.9.10

13. JIRA DB interface changes

  • TICKET 6028: Integration with Jira 6.1 broken. (Due to JIRA schema changes) Contribution by adnkoks

You need to change your xml configuration in TestLink to add a new MANDATORY property:

<jiraversion></jiraversion>

Without this property TestLink WILL CRASH => this is a desired behaviour

14. People/Companies supporting TestLink

  • Bitnami: provided a VM on Cloud to do tests

  • Team Cortado (Germany): paid for custom development of a long-awaited feature: execution notes & results for test steps, donating feature to community (it is not the first time they are doing this!)

  • MAMP PRO

  • Hitek School: Group of students helped to test TestLink

  • Wellington Institute of Technology: Group of students working on creating automation infrastructure to test TestLink

  • CSRF Prevention Cheat Sheet

15. Use forum.testlink.org

Information has been collected with users' help

FAQ & HINTS

TestLink 1.9.4 and greater, News, changes, etc

How to get the answer (self service)

16. User cries: I WANT HELP !!!

Relax, as usual I've to say the resources are limited, that this effort is not supported by a company or a foundation but is result of usage of free time.

Guidelines for getting help and/or solving a situation are what I use everyday: First try for yourself searching on:

Please do not operate on lazy mode: just asking. First thing will be always asked will be:

  • have you already did some searches ?

When you report a potential issue on a TestLink version, first thing that will be requested will be the 30minTest:

  • get latest code from github, do fresh install, retest & provide feedback.

Do not send PRIVATE email to ask for things that have to be PUBLIC, this is a bad approach. Use PRIVATE CHANNELS only on Dev Team Request.

If you need more specialized help, it can be provided if you pay for it.

17. Use Mantis documentation

CHANGE LOG

TICKET with available fixes for latest stable version (1.9.16)

18. Link to GITORIOUS COMMITS

Some time ago we migrated from Gitorious (thanks a lot for all the years of free repo) to Github. On tickets or documentation that belong to the Gitorious era, you will find links to commits that are not accessible any more as-is.

But accessing the same commits in Github (the commit IDs do not change) is just a matter of understanding how to change the URL Part that is present BEFORE the commit ID. => then Nike => Just DO IT