From 714c8a28bec5c5f003e420fff5941d81f9120d62 Mon Sep 17 00:00:00 2001 From: Hyacinthe Cartiaux Date: Tue, 25 Jun 2024 15:26:58 +0200 Subject: [PATCH] [docs/accounts] New form on service now --- docs/accounts/index.md | 11 +++++++---- 1 file changed, 7 insertions(+), 4 deletions(-) diff --git a/docs/accounts/index.md b/docs/accounts/index.md index 40b7ccb6..e9cde337 100644 --- a/docs/accounts/index.md +++ b/docs/accounts/index.md @@ -53,12 +53,15 @@ See [Acceptable Use Policy](../policies/aup.md) for more details. ## How to Get an New User account? -[:fontawesome-solid-file-signature: Account Request Form](http://ulsurvey.uni.lu/index.php/723213?lang=en){: .md-button .md-button--link } +[:fontawesome-solid-file-signature: Account Request Form](https://service.uni.lu/sp?id=sc_cat_item&sys_id=358906c98776c610aa6d65740cbb35e6&sysparm_category=9c992749db8f84109aa59ee3db96196f){: .md-button .md-button--link } -1. You can submit a request for a new ULHPC account by using the -[Create a ULHPC account form](http://ulsurvey.uni.lu/index.php/723213?lang=en) form. -2. Enter your personal data, your organization and your institutional contact information. Specify your direct line manager / project PI. Eventually, if you need to access a specific project directory, mention it in comment. This will be granted only after approval of the project PI. +1. You can submit a request for a new ULHPC account by using the [ServiceNow portal (Research > HPC > User access & accounts > New HPC account request)](https://service.uni.lu/sp?id=sc_cat_item&sys_id=358906c98776c610aa6d65740cbb35e6&sysparm_category=9c992749db8f84109aa59ee3db96196f). + +1bis. If you are external, a University staff member must request the account for you, using the section [New HPC account for external](https://service.uni.lu/sp?id=sc_cat_item&sys_id=b12bce4d8776c610aa6d65740cbb3536&sysparm_category=9c992749db8f84109aa59ee3db96196f). Enter the professional data (organization and institutional email address). Specify the line manager / project PI if needed. + +2. If you need to access a specific project directory, ask the project directory owner to open a ticket using the section [Add user within project](https://service.uni.lu/sp?id=sc_cat_item&sys_id=47f37b09dbcf84109aa59ee3db9619a5&sysparm_category=9c992749db8f84109aa59ee3db96196f). + 3. Your account will undergo user checks, in accordance with ULHPC policies, to verify your identity and the information proposed. Under some circumstances, there could be a delay while this vetting takes place. 4. After vetting has completed, you will receive a welcome email with your login information, and a unique link to a [PrivateBin](https://privatebin.info/) [^1] holding a random temporary password. That link will expire if not used within 24 hours. The PI and PI Proxies for the project will be notified when applicable.