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[Bug]: Check airtime balance fails #973

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larrymiami opened this issue Feb 24, 2023 · 0 comments
Open

[Bug]: Check airtime balance fails #973

larrymiami opened this issue Feb 24, 2023 · 0 comments
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bug Something isn't working

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@larrymiami
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larrymiami commented Feb 24, 2023

Description

Checking airtime balance fails with the error "We received no response from Safaricom. We don't think this transaction worked. Please try again"

Steps to reproduce

  1. Open stax app.
  2. On the sim screen click Check balance.
  3. Pay attention to the transaction details page.

Expected result

A confirmation message is received and transaction details are displayed successfully on the screen.

Actual result

Failed screen appears with the error "We received no response from Safaricom. We don't think this transaction worked. Please try again"

Link to screenshots/screen recordings

Suggested solution

No response

Device name

Xiaomi-Readmi 10C

Android OS

12

App version

1.19.6

Config version

20230223000057

Is your phone dual SIM or single SIM?

Dual SIM

Which telco are you using for this transaction?

Safaricom

Stax device ID or email address

cd34e3c1f210911a

@larrymiami larrymiami added the bug Something isn't working label Feb 24, 2023
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