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it was only crashing on Android 11 devices. The survey dialog was not showing up and it was causing the app to crash. We tested with OS 10 devices and below and was able to show the survey dialog.
2021-11-19 13:21:33.255 24594-24594/com.justlogin.individual E/AndroidRuntime: FATAL EXCEPTION: main
Process: com.justlogin.individual, PID: 24594
android.view.InflateException: Binary XML file line #15 in com.justlogin.individual:layout/wootric_fragment_survey: Binary XML file line #15 in com.justlogin.individual:layout/wootric_fragment_survey: Error inflating class com.wootric.androidsdk.views.phone.SurveyLayoutPhone
Caused by: android.view.InflateException: Binary XML file line #15 in com.justlogin.individual:layout/wootric_fragment_survey: Error inflating class com.wootric.androidsdk.views.phone.SurveyLayoutPhone
Caused by: java.lang.reflect.InvocationTargetException
at java.lang.reflect.Constructor.newInstance0(Native Method)
at java.lang.reflect.Constructor.newInstance(Constructor.java:343)
at android.view.LayoutInflater.createView(LayoutInflater.java:856)
at android.view.LayoutInflater.createViewFromTag(LayoutInflater.java:1008)
at android.view.LayoutInflater.createViewFromTag(LayoutInflater.java:963)
at android.view.LayoutInflater.rInflate(LayoutInflater.java:1125)
at android.view.LayoutInflater.rInflateChildren(LayoutInflater.java:1086)
at android.view.LayoutInflater.inflate(LayoutInflater.java:684)
at android.view.LayoutInflater.inflate(LayoutInflater.java:536)
at com.wootric.androidsdk.views.support.SurveyFragment.onCreateView(SurveyFragment.java:146)
at androidx.fragment.app.Fragment.performCreateView(Fragment.java:2698)
at androidx.fragment.app.FragmentStateManager.createView(FragmentStateManager.java:320)
at androidx.fragment.app.FragmentManager.moveToState(FragmentManager.java:1187)
at androidx.fragment.app.FragmentManager.moveToState(FragmentManager.java:1356)
at androidx.fragment.app.FragmentManager.moveFragmentToExpectedState(FragmentManager.java:1434)
at androidx.fragment.app.FragmentManager.moveToState(FragmentManager.java:1497)
at androidx.fragment.app.BackStackRecord.executeOps(BackStackRecord.java:447)
at androidx.fragment.app.FragmentManager.executeOps(FragmentManager.java:2169)
at androidx.fragment.app.FragmentManager.executeOpsTogether(FragmentManager.java:1992)
at androidx.fragment.app.FragmentManager.removeRedundantOperationsAndExecute(FragmentManager.java:1947)
at androidx.fragment.app.FragmentManager.execPendingActions(FragmentManager.java:1849)
at androidx.fragment.app.FragmentManager$4.run(FragmentManager.java:413)
at android.os.Handler.handleCallback(Handler.java:938)
at android.os.Handler.dispatchMessage(Handler.java:99)
at android.os.Looper.loop(Looper.java:236)
at android.app.ActivityThread.main(ActivityThread.java:8059)
at java.lang.reflect.Method.invoke(Native Method)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:656)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:967)
Caused by: android.view.InflateException: Binary XML file line #40 in com.justlogin.individual:layout/wootric_survey_layout: Binary XML file line #40 in com.justlogin.individual:layout/wootric_survey_layout: Error inflating class TextView
Caused by: android.view.InflateException: Binary XML file line #40 in com.justlogin.individual:layout/wootric_survey_layout: Error inflating class TextView
Caused by: java.lang.NullPointerException: Attempt to invoke virtual method 'java.lang.Object java.lang.reflect.Constructor.newInstance(java.lang.Object[])' on a null object reference
at androidx.core.graphics.TypefaceCompatApi21Impl.newFamily(TypefaceCompatApi21Impl.java:116)
at androidx.core.graphics.TypefaceCompatApi21Impl.createFromFontFamilyFilesResourceEntry(TypefaceCompatApi21Impl.java:176)
at androidx.core.graphics.TypefaceCompatApi26Impl.createFromFontFamilyFilesResourceEntry(TypefaceCompatApi26Impl.java:205)
at androidx.core.graphics.TypefaceCompat.createFromResourcesFamilyXml(TypefaceCompat.java:116)
at androidx.core.content.res.ResourcesCompat.loadFont(ResourcesCompat.java:415)
at androidx.core.content.res.ResourcesCompat.loadFont(ResourcesCompat.java:361)
at androidx.core.content.res.ResourcesCompat.getFont(ResourcesCompat.java:339)
2021-11-19 13:21:33.256 24594-24594/com.justlogin.individual E/AndroidRuntime: at androidx.appcompat.widget.TintTypedArray.getFont(TintTypedArray.java:119)
at androidx.appcompat.widget.AppCompatTextHelper.updateTypefaceAndStyle(AppCompatTextHelper.java:430)
at androidx.appcompat.widget.AppCompatTextHelper.loadFromAttributes(AppCompatTextHelper.java:204)
at androidx.appcompat.widget.AppCompatTextView.<init>(AppCompatTextView.java:105)
at androidx.appcompat.widget.AppCompatTextView.<init>(AppCompatTextView.java:95)
at androidx.appcompat.app.AppCompatViewInflater.createTextView(AppCompatViewInflater.java:182)
at androidx.appcompat.app.AppCompatViewInflater.createView(AppCompatViewInflater.java:103)
at androidx.appcompat.app.AppCompatDelegateImpl.createView(AppCompatDelegateImpl.java:1407)
at androidx.appcompat.app.AppCompatDelegateImpl.onCreateView(AppCompatDelegateImpl.java:1457)
at android.view.LayoutInflater.tryCreateView(LayoutInflater.java:1063)
at android.view.LayoutInflater.createViewFromTag(LayoutInflater.java:999)
at android.view.LayoutInflater.createViewFromTag(LayoutInflater.java:963)
at android.view.LayoutInflater.rInflate(LayoutInflater.java:1125)
at android.view.LayoutInflater.rInflateChildren(LayoutInflater.java:1086)
at android.view.LayoutInflater.rInflate(LayoutInflater.java:1128)
at android.view.LayoutInflater.rInflateChildren(LayoutInflater.java:1086)
at android.view.LayoutInflater.rInflate(LayoutInflater.java:1128)
at android.view.LayoutInflater.rInflateChildren(LayoutInflater.java:1086)
at android.view.LayoutInflater.rInflate(LayoutInflater.java:1128)
at android.view.LayoutInflater.inflate(LayoutInflater.java:658)
at android.view.LayoutInflater.inflate(LayoutInflater.java:536)
at android.view.LayoutInflater.inflate(LayoutInflater.java:479)
at com.wootric.androidsdk.views.phone.SurveyLayoutPhone.init(SurveyLayoutPhone.java:128)
at com.wootric.androidsdk.views.phone.SurveyLayoutPhone.<init>(SurveyLayoutPhone.java:117)
at java.lang.reflect.Constructor.newInstance0(Native Method)
at java.lang.reflect.Constructor.newInstance(Constructor.java:343)
at android.view.LayoutInflater.createView(LayoutInflater.java:856)
at android.view.LayoutInflater.createViewFromTag(LayoutInflater.java:1008)
at android.view.LayoutInflater.createViewFromTag(LayoutInflater.java:963)
at android.view.LayoutInflater.rInflate(LayoutInflater.java:1125)
at android.view.LayoutInflater.rInflateChildren(LayoutInflater.java:1086)
at android.view.LayoutInflater.inflate(LayoutInflater.java:684)
at android.view.LayoutInflater.inflate(LayoutInflater.java:536)
at com.wootric.androidsdk.views.support.SurveyFragment.onCreateView(SurveyFragment.java:146)
at androidx.fragment.app.Fragment.performCreateView(Fragment.java:2698)
at androidx.fragment.app.FragmentStateManager.createView(FragmentStateManager.java:320)
at androidx.fragment.app.FragmentManager.moveToState(FragmentManager.java:1187)
at androidx.fragment.app.FragmentManager.moveToState(FragmentManager.java:1356)
at androidx.fragment.app.FragmentManager.moveFragmentToExpectedState(FragmentManager.java:1434)
at androidx.fragment.app.FragmentManager.moveToState(FragmentManager.java:1497)
at androidx.fragment.app.BackStackRecord.executeOps(BackStackRecord.java:447)
at androidx.fragment.app.FragmentManager.executeOps(FragmentManager.java:2169)
at androidx.fragment.app.FragmentManager.executeOpsTogether(FragmentManager.java:1992)
at androidx.fragment.app.FragmentManager.removeRedundantOperationsAndExecute(FragmentManager.java:1947)
at androidx.fragment.app.FragmentManager.execPendingActions(FragmentManager.java:1849)
at androidx.fragment.app.FragmentManager$4.run(FragmentManager.java:413)
at android.os.Handler.handleCallback(Handler.java:938)
at android.os.Handler.dispatchMessage(Handler.java:99)
at android.os.Looper.loop(Looper.java:236)
at android.app.ActivityThread.main(ActivityThread.java:8059)
at java.lang.reflect.Method.invoke(Native Method)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:656)
2021-11-19 13:21:33.257 24594-24594/com.justlogin.individual E/AndroidRuntime: at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:967)
The text was updated successfully, but these errors were encountered:
it was only crashing on Android 11 devices. The survey dialog was not showing up and it was causing the app to crash. We tested with OS 10 devices and below and was able to show the survey dialog.
The text was updated successfully, but these errors were encountered: