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Currently, the message is sent without care of the preferred language of the user. It would be nice if the user Zendesk Support profile would be updated using its preferred language. Like this, the Zendesk auto-reply would be sent in this language, and so the Zendesk agent would know in which language answer the user.
The text was updated successfully, but these errors were encountered:
Currently, the message is sent without care of the preferred language of the user. It would be nice if the user Zendesk Support profile would be updated using its preferred language. Like this, the Zendesk auto-reply would be sent in this language, and so the Zendesk agent would know in which language answer the user.
The text was updated successfully, but these errors were encountered: