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This phone number is invalid. Indian number. #219

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windson opened this issue Jun 18, 2023 · 5 comments
Open

This phone number is invalid. Indian number. #219

windson opened this issue Jun 18, 2023 · 5 comments
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bug Something isn't working

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@windson
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windson commented Jun 18, 2023

Describe the bug
I see message This phone number is invalid.

I'm from India and tried to launch CPU notebook.
To Reproduce
Steps to reproduce the behavior:

  1. My Project, Choose CPU radio, Click button Start Runtime
  2. Provide Mobile number
  3. Solve captcha, succeeds.
  4. See error This phone number is invalid.

Expected behavior
A clear and concise description of what you expected to happen.

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Desktop (please complete the following information):

  • OS: [e.g. iOS]
  • Browser [e.g. chrome, safari]
  • Version [e.g. 22]

Additional context
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@windson windson added the bug Something isn't working label Jun 18, 2023
@MicheleMonclova
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Hi, only mobile valid numbers are accepted. We have seen a few cases where people have valid phone numbers, but for some reason their phone carrier has them categorized as "Other". Can you confirm with your carrier how your number is classified?

@windson
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windson commented Jul 16, 2023

@MicheleMonclova The carrier is top 1 in India. Not sure what's wrong with validating the number.

@morethancertified
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morethancertified commented Jan 18, 2024

I also have this issue with a Verizon number I have had for over two decades and use with other AWS services without a problem. I imagine this issue will become more of a problem as the service scales. --Edit, after waiting over 24 hours or so, it seems to work without asking for my number at all.

@MicheleMonclova
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hi, please send me your Studio Lab email addresses so we can look in to it. You can send security to me via this link: https://pages.awscloud.com/GLOBAL_PM_PA_amazon-sagemaker_20211116_7014z000000rjq2-registration.html

@icoxfog417
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@windson do you still have the problem? If you still have the trouble, please let us know!

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