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Integrated Feedback and Bug Reporting Tool in "Captain" Platform #248

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pixelass opened this issue Apr 30, 2024 · 0 comments
Open

Integrated Feedback and Bug Reporting Tool in "Captain" Platform #248

pixelass opened this issue Apr 30, 2024 · 0 comments
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enhancement New feature or request

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@pixelass
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Is your feature request related to a problem? Please describe.
Currently, there is no direct way to submit feedback, feature requests, or bug reports from within the "Captain" Platform. Users must rely on external means to communicate these issues, which can be inconvenient and may result in lower engagement in providing useful feedback.

Describe the solution you'd like
I propose integrating a feedback tool directly into the platform's interface. This tool should include options for submitting feedback, feature requests, and bug reports. For bug reports, there should be an option to automatically attach relevant error logs, which would provide developers with immediate access to crucial information to diagnose and resolve issues more efficiently.

Describe alternatives you've considered
An alternative could be to implement a dedicated feedback section accessible via the platform’s help menu. Additionally, the platform could periodically prompt users to provide feedback on recent updates or features, thereby encouraging continuous user engagement and improvement of the platform.

Additional context
By incorporating a direct feedback mechanism within the platform, we can streamline the process of gathering user input and quickly addressing any issues. This feature would not only improve the user experience but also facilitate faster and more effective development cycles based on user-driven insights.

@pixelass pixelass added the enhancement New feature or request label Apr 30, 2024
@pixelass pixelass moved this to Ready in Captain Kanban Apr 30, 2024
@pixelass pixelass self-assigned this May 12, 2024
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Labels
enhancement New feature or request
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