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M30T "REQUEST_HANDLER_NOT_FOUND" Unable to request data #447

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shaji-Dev opened this issue Nov 16, 2024 · 1 comment
Open

M30T "REQUEST_HANDLER_NOT_FOUND" Unable to request data #447

shaji-Dev opened this issue Nov 16, 2024 · 1 comment

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@shaji-Dev
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shaji-Dev commented Nov 16, 2024

Hi,

We are using an Enterprise M30T with the RC Plus.

We are constantly getting ERROR: REQUEST_HANDLER_NOT_FOUND error code -1 with KeyTool requests, and also the FPVWidget is showing "NOT_SUPPORTED UNKNOWN" message in the middle of the view.

The SDK registers fine and onProductConnect gets called fine with productId 0, the drone is online and green connected to the controller.

Is there something we're doing wrong that we're not able to get the data from the device?

@dji-dev
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dji-dev commented Nov 18, 2024

Agent comment from yating.liao in Zendesk ticket #122053:

Will the sample code also encounter the same issue?

°°°

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