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Doesn't allow controlling my monitor, but GetBrightness+SetBrightness works in log #338

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Terrobility opened this issue Jun 27, 2022 · 5 comments

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@Terrobility
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My monitor is a MSI G273QF connected over DisplayPort. I checked the probe log and this is what it says:

"Description": "MSI Optix G273QF",
"MonitorIndex": 0,
"Capability": {
  "IsHighLevelBrightnessSupported": false,
  "IsLowLevelBrightnessSupported": false,
  "IsContrastSupported": false,
  "IsPrecleared": false,
  "CapabilitiesString": null,
  "CapabilitiesReport": null,
  "CapabilitiesData": null
},
  "GetBrightness": "Success: True, Valid: True (Minimum: 0, Current: 35, Maximum: 100)",
  "SetBrightness": "Success: True, Match: True (Expected: 40, Actual: 40)"

So clearly the GetBrightness and SetBrightness is working. But because the capability is reporting as False, the app isn't allowing brightness control. Or at least that's my guess.

I tested with another DDC app and the brightness CAN be controlled (as well as contrast, color temp, etc.). So this is definitely a Monitorian issue.

Full logs:
probe.log
operation.log

@emoacht
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emoacht commented Jun 27, 2022

Thanks for reporting.
Your monitor seems to have an issue for reporting its capabilities.
In such case, you can use preclear option

@emoacht emoacht closed this as completed Jun 29, 2022
@Terrobility
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It worked, just wanted to note that the [Device Instance ID] argument must NOT be surrounded by any quotes. e.g. /preclear DISPLAY\\MSI3CA8\\5&348a04ab&0&UID4354

@emoacht
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emoacht commented Jun 29, 2022

Yes, it may or may not be surrounded by quotation marks when it is given by command-line. Quotation marks will be removed by the OS.

@Terrobility
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I'm not sure about command line but in the Monitorian hidden menu, it doesn't work when surrounded by ""

@emoacht
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emoacht commented Jun 29, 2022

No, it does not.

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