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Radxa X4 LAN connection instability #3689

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Draghmar opened this issue Nov 21, 2024 · 1 comment
Closed

Radxa X4 LAN connection instability #3689

Draghmar opened this issue Nov 21, 2024 · 1 comment
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@Draghmar
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Draghmar commented Nov 21, 2024

Describe the issue you are experiencing

I tried to connect my Radxa X4 using LAN (with PoE) but it constantly going down and up. WiFi was up at that time and I didn't see any similar behaviour. There is a connection for a brief moment because I was able to log in to CLI and check the logs. But it lasts for a few seconds. Not sure what the issue could be...I'll try to use different cable but it will take a little bit to prepare...but I don't think that's gonna be the culprit (even though I really would it to be)...

What operating system image do you use?

generic-x86-64 (Generic UEFI capable x86-64 systems)

What version of Home Assistant Operating System is installed?

6.6.54-haos

Did the problem occur after upgrading the Operating System?

No

Hardware details

Main hardware is Radxa X4 8GB without eMMC. NVMe disk installed. There's a Zigbee dongle attached to USB2 port /dev/serial/by-id/usb-1a86_USB_Serial-if00-port0.
LAN is made by Intel Foxville I225.
Wi-Fi and it's probably Azurewave AW-XM548NF, or at least Radxa docs says that and this is probably specification of it.

Steps to reproduce the issue

  1. Turn on LAN.
  2. Observe link jumping between up and down.

Anything in the Supervisor logs that might be useful for us?

Nope

Anything in the Host logs that might be useful for us?

2024-11-21 17:15:33.796 homeassistant kernel: igc 0000:02:00.0 enp2s0: NIC Link is Down
2024-11-21 17:15:37.458 homeassistant kernel: igc 0000:02:00.0 enp2s0: NIC Link is Up 2500 Mbps Full Duplex, Flow Control: RX/TX
2024-11-21 17:15:37.460 homeassistant NetworkManager[415]: <info>  [1732209337.4595] device (enp2s0): carrier: link connected
2024-11-21 17:15:45.759 homeassistant kernel: igc 0000:02:00.0 enp2s0: NIC Link is Down
2024-11-21 17:15:49.427 homeassistant kernel: igc 0000:02:00.0 enp2s0: NIC Link is Up 2500 Mbps Full Duplex, Flow Control: RX/TX
2024-11-21 17:15:49.429 homeassistant NetworkManager[415]: <info>  [1732209349.4284] device (enp2s0): carrier: link connected
2024-11-21 17:15:49.867 homeassistant kernel: igc 0000:02:00.0 enp2s0: NIC Link is Down

This one doesn't happen all the time but it was there:

2024-11-21 18:52:21.926 homeassistant NetworkManager[416]: <info>  [1732215141.9263] device (enp2s0): state change: ip-config -> ip-check (reason 'none', sys-iface-state: 'managed')
2024-11-21 18:52:21.946 homeassistant systemd[1]: Starting Network Manager Script Dispatcher Service...
2024-11-21 18:52:21.957 homeassistant systemd[1]: Started Network Manager Script Dispatcher Service.
2024-11-21 18:52:21.958 homeassistant NetworkManager[416]: <info>  [1732215141.9585] device (enp2s0): state change: ip-check -> secondaries (reason 'none', sys-iface-state: 'managed')
2024-11-21 18:52:21.958 homeassistant NetworkManager[416]: <info>  [1732215141.9588] device (enp2s0): state change: secondaries -> activated (reason 'none', sys-iface-state: 'managed')
2024-11-21 18:52:21.959 homeassistant NetworkManager[416]: <info>  [1732215141.9596] device (enp2s0): Activation: successful, device activated.

System information

version core-2024.11.2
installation_type Home Assistant OS
dev false
hassio true
docker true
user root
virtualenv false
python_version 3.12.4
os_name Linux
os_version 6.6.54-haos
arch x86_64
timezone Europe/Warsaw
config_dir /config
Home Assistant Community Store
GitHub API ok
GitHub Content ok
GitHub Web ok
HACS Data ok
GitHub API Calls Remaining 5000
Installed Version 2.0.1
Stage running
Available Repositories 1458
Downloaded Repositories 8
Home Assistant Cloud
logged_in false
can_reach_cert_server ok
can_reach_cloud_auth ok
can_reach_cloud ok
Home Assistant Supervisor
host_os Home Assistant OS 13.2
update_channel stable
supervisor_version supervisor-2024.11.2
agent_version 1.6.0
docker_version 27.2.0
disk_total 116.7 GB
disk_used 8.9 GB
healthy true
supported true
host_connectivity true
supervisor_connectivity true
ntp_synchronized true
virtualization
board generic-x86-64
supervisor_api ok
version_api ok
installed_addons CEC Scanner (3.0), File editor (5.8.0), Terminal & SSH (9.15.0), Mosquitto broker (6.4.1), Let's Encrypt (5.2.3), etrv2mqtt (0.03), Piper (1.5.2), Whisper (2.2.0), Everything Presence Zone Configurator (1.1.0), Studio Code Server (5.17.3)
Dashboards
dashboards 2
resources 2
views 6
mode storage
Recorder
oldest_recorder_run 15 June 2023 at 17:08
current_recorder_run 17 November 2024 at 21:05
estimated_db_size 18173.64 MiB
database_engine mysql
database_version 11.6.2
Spotify
api_endpoint_reachable ok

Additional information

No response

Additional information

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@Draghmar Draghmar added the bug label Nov 21, 2024
@Draghmar
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So I bought some high quality cable and...it does work. That means it rather looks like some issue with my old cable (which works fine on itself) and maybe something with hardware and PoE. That old one was cat5e and new is cat8 (or at least it claims that), but that shouldn't matter...but maybe with PoE it did. For now I'm checking if it was really the case. Sorry for bothering anyone.

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