The Reminder Suddenly Weird

[Aldis97]

The reminder used to appears automatically and stayed on the top bar until I checked it. However it suddenly 1. did not show in time unless I open the apps 2. after appears on the top bar, it will disappear if I close the app whether I check it or not even though I already set the notification sticky. I already reinstall it and it still behave the same. What's wrong?

[iSoron]

Hi @Aldis97, it looks to me like your phone is killing the app automatically. Could you please let us know: (i) what is your phone, (ii) what is the phone operating system (e.g. Android 10), and (iii) what is the app version? I would also suggest changing your phone settings so that it disables battery optimizations for Loop Habit Tracker. This website shows how to do this in different phones.

[Aldis97]

Thank you! The apps already doing fine. It seems the setting was changed due the phone frozen a while ago.

[Aldis97]

Hi @Aldis97, it looks to me like your phone is killing the app automatically. Could you please let us know: (i) what is your phone, (ii) what is the phone operating system (e.g. Android 10), and (iii) what is the app version? I would also suggest changing your phone settings so that it disables battery optimizations for Loop Habit Tracker. This website shows how to do this in different phones.

Hello, sorry to bother again.
The reminders are fine after I change the battery setting, however I notice that the reminders only stay for a while? Usually if I'm not check it or swap it right, the reminders will stay there even the earliest one. I also notice when I'm using app that turned off navigation or click another app from top bar notification, the reminders will disappears. I do not accidentally remove them. Before, it stays there for long time until I do something. If I don't check my phone, I missed the reminders. I wonder what's different right now.

I'm using XiaoMi Redmi 9, MIUI 12, Android 10, Apps version 1.8.12.