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Can't get 1-minute data from the application #185

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KytGluc opened this issue Aug 6, 2024 · 13 comments
Open

Can't get 1-minute data from the application #185

KytGluc opened this issue Aug 6, 2024 · 13 comments

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@KytGluc
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KytGluc commented Aug 6, 2024

I have successfully activated the Libre3 sensor with juggluco, get glucose values in the app every minute. But when I try to export the data in tsv format, I get an empty file. what could be the problem?

@j-kaltes
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j-kaltes commented Aug 6, 2024

Is the file completely empty or does it contain the header ("Sensorid nr UnixTime YYYY-mm-dd-HH:MM:SS TZ Min mmol/L Rate ChangeLabel")?
Did you scroll the screen so that the last received glucose value was present on the screen? Did you specify a large enough number of days and press Stream?

What happens when you turn on left menu->Settings->Web server and go to http://127.0.0.1:17580/x/stream?header&days=1 in chrome on the same phone as Juggluco is running? (You need to use http not https, which sometimes is used despite that http is specified).

@KytGluc
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KytGluc commented Aug 6, 2024

Yes, the file is completely empty.
All glucose values i can see on the screen and graph, and i can export data from the xDrip, but only 5-min.
I can't access to http://127.0.0.1:17580/x/stream?header&days=1 in chrome...

@j-kaltes
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j-kaltes commented Aug 6, 2024

If you can't access the webserver, you probably didn't turn it on. Did you set [x] Active? What about the other commands from https://www.juggluco.nl/Juggluco/webserver.html?urlstart=http://127.0.0.1:17580 ?
What happens when you export other data with left middle menu->Export. For example History or after adding an amount to the app, Amounts?
When you pressed Stream, did you come into a Storage Access Framework dialog in which you pressed save? After returning to Juggluco, was "Saved" written in the Export dialog below "Scans History Stream"?
EDIT:
Where did you see that the file was empty? Sometimes the storage access framework dialog, shows 0 B when it isn't really empty.

@KytGluc
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KytGluc commented Aug 7, 2024

  1. If you can't access the webserver, you probably didn't turn it on. Did you set [x] Active? - Yes, I set [x] Active
  2. What about the other commands from https://www.juggluco.nl/Juggluco/webserver.html?urlstart=http://127.0.0.1:17580 ? - I can't get access to other commands.
  3. What happens when you export other data with left middle menu->Export. For example History or after adding an amount to the app, Amounts? - All files are empty.
  4. When you pressed Stream, did you come into a Storage Access Framework dialog in which you pressed save? After returning to Juggluco, was "Saved" written in the Export dialog below "Scans History Stream"? - Yes, I come into a Storage Access Framework dialog, but after returning I see "cancelled"

@j-kaltes
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j-kaltes commented Aug 7, 2024

Where do you see cancelled? At the place I am talking about cancelled is never written.
Screenshot_20240807-103821_Juggluco.png

In the picture at the place of 'Not saved"

@KytGluc
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KytGluc commented Aug 7, 2024

Screenshot_20240807-120928_Juggluco

@j-kaltes
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j-kaltes commented Aug 7, 2024

Cancelled can only come from pressing left menu->Sibionics with the Export dialog open followed by the back button.

@KytGluc
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KytGluc commented Aug 7, 2024

I don't use Sibionics at all...

@KytGluc
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KytGluc commented Aug 7, 2024

Can I put another version of the app and connect an already activated sensor (6 days out of 14) to it? Or could this cause the sensor to fail?
Can I connect the sensor to the Juggluco app on another phone?

@j-kaltes
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j-kaltes commented Aug 7, 2024

You don't need to use Sibionics sensors to press on Left menu->Sibionics.
What do you mean, "the sensor to fail"? Where you where talking about had nothing to do with failings sensors as far as I can see.

@KytGluc
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KytGluc commented Aug 7, 2024

I mean that I don't press Left menu->Sibionics at all.

The question is could i connect my activated Libre3 to another phone with another version of Juggluco?

@j-kaltes
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j-kaltes commented Aug 7, 2024

That is a totally different issue. The answer is that you can as long as Juggluco uses the same Libreview account id number.

@KytGluc
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KytGluc commented Aug 7, 2024

I’ve updated version of Juggluco (8.0.4 ->8.1.5) and all is ok

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