[Q&A] 使用代理的方式访问openai，同样的代理和api key，在其他的平台测试可以正常访问（key是有额度的），但是在lobe-chat使用时提示额度用尽，可能是什么原因呢

[huicewang]

💻 系统环境 | Operating System

Windows

🌐 浏览器 | Browser

Chrome

🐛 问题描述 | Bug Description

{
  message: '该令牌额度已用尽 (request id: 202401051503129912612881ruBxkTI)',
  type: 'one_api_error'
}

🚦 期望结果 | Expected Behavior

No response

📷 复现步骤 | Recurrence Steps

No response

📝 补充信息 | Additional Information

No response

[lobehubbot]

👀 @huicewang

Thank you for raising an issue. We will investigate into the matter and get back to you as soon as possible.
Please make sure you have given us as much context as possible.
非常感谢您提交 issue。我们会尽快调查此事，并尽快回复您。 请确保您已经提供了尽可能多的背景信息。

[arvinxx]

你要不看下具体调用的请求？理论上应该不会消耗太多的

[lobehubbot]

Bot detected the issue body's language is not English, translate it automatically. 👯👭🏻🧑‍🤝‍🧑👫🧑🏿‍🤝‍🧑🏻👩🏾‍🤝‍👨🏿👬🏿

---

Why don't you take a look at the specific call request?

[huicewang]

apikey是有额度，我又在别的平台测试一下，可以正常访问

[arvinxx]

那这个有点奇怪，要不你 discord 上加我下，我帮你看看

[lobehubbot]

Bot detected the issue body's language is not English, translate it automatically. 👯👭🏻🧑‍🤝‍🧑👫🧑🏿‍🤝‍🧑🏻👩🏾‍🤝‍👨🏿👬🏿

---

That's a bit weird. Why don't you add me on discord and I'll check it out for you.

[huicewang]

arvinxx是您discord用户名吗？谢谢

[lobehubbot]

Bot detected the issue body's language is not English, translate it automatically. 👯👭🏻🧑‍🤝‍🧑👫🧑🏿‍🤝‍🧑🏻👩🏾‍🤝‍👨🏿👬🏿

---

Is arvinxx your discord username? Thanks

[arvinxx]

@huicewang 对

[lobehubbot]

Bot detected the issue body's language is not English, translate it automatically. 👯👭🏻🧑‍🤝‍🧑👫🧑🏿‍🤝‍🧑🏻👩🏾‍🤝‍👨🏿👬🏿

---

@huicewang Yes

[huicewang]

已经添加，麻烦您通过一下，非常感谢

[lobehubbot]

Bot detected the issue body's language is not English, translate it automatically. 👯👭🏻🧑‍🤝‍🧑👫🧑🏿‍🤝‍🧑🏻👩🏾‍🤝‍👨🏿👬🏿

---

It has been added. Please check it. Thank you very much.

[arvinxx]

@huicewang 哦不对，我的 discord 是 arvinxu。不好意思 乌龙了 😅

[lobehubbot]

Bot detected the issue body's language is not English, translate it automatically. 👯👭🏻🧑‍🤝‍🧑👫🧑🏿‍🤝‍🧑🏻👩🏾‍🤝‍👨🏿👬🏿

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@huicewang Oh no, my discord is arvinxu. Sorry for the mistake 😅

[huicewang]

谢谢，应该已经排查到原因了，在.env文件中配置的key没有生效，界面上输入一下就好了，给您添麻烦了，再次感谢提供这么好的平台

[lobehubbot]

Bot detected the issue body's language is not English, translate it automatically. 👯👭🏻🧑‍🤝‍🧑👫🧑🏿‍🤝‍🧑🏻👩🏾‍🤝‍👨🏿👬🏿

---

Thank you. The reason should have been found. The key configured in the .env file did not take effect. Just enter it on the interface. I have caused you trouble. Thank you again for providing such a good platform.