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Calendar daily backup isn't running (Contacts daily backup okay) #12370

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Bitsauger opened this issue Jan 15, 2024 · 5 comments
Closed
4 tasks done

Calendar daily backup isn't running (Contacts daily backup okay) #12370

Bitsauger opened this issue Jan 15, 2024 · 5 comments
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@Bitsauger
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Bitsauger commented Jan 15, 2024

⚠️ Before posting ⚠️

  • This is a bug, not a question or an enhancement.
  • I've searched for similar issues and didn't find a duplicate.
  • I've written a clear and descriptive title for this issue, not just "Bug" or "Crash".
  • I agree to follow Nextcloud's Code of Conduct.

Steps to reproduce

Activate Backup Calendar in Nextcloud Android App, switch to automatic daily Backup.

Expected behaviour

Daily Backups of my Calendars on my Android Device. There should be Files in the .contacts or .calendar folder, that are not older than 1 day.

Actual behaviour

The backups are older than 3 days. For Contacts it works, but the calendars it doesnt.

Android version

13

Device brand and model

Samsung A72 and A50

Stock or custom OS?

Stock

Nextcloud android app version

3.27.0

Nextcloud server version

Hub 7 (28.0.1)

Using a reverse proxy?

Yes

Android logs

Not found

Server error logs

No errors

Additional information

Unable to find Nextcloud Logs in Android Device. There aer 2 Devices with the exact same behavior: Contacts backup is working, Calendar backup does not.

@Bitsauger Bitsauger added the bug label Jan 15, 2024
@joshtrichards joshtrichards added the feature: contacts/calendars contacts and calendar backup label Jan 15, 2024
@joshtrichards
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What happens when you click on "Back up now"?

The backups are older than 3 days.

Are they from a prior version of the client or a manual run?

Trying to determine when this behavior started would be helpful in isolating the cause.

@joshtrichards joshtrichards changed the title Calendar auto Backup does'nt work, Contacts do Calendar daily backup isn't running (Contacts daily backup okay) Jan 15, 2024
@Bitsauger
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Thanks for your reply!

What happens when you click on "Back up now"?

It starts to backup and as expected all calendar and contacs will be saved.

Are they from a prior version of the client or a manual run?

I set up a fresh nextcloud install, added this new nextcloud in the app. Started Backup for the first time manually and switched the calendar and contacts backup to auto.

Trying to determine when this behavior started would be helpful in isolating the cause.

I never used this feature before and I am glad to found this feature. I do backups of my Nextcloud data so calendar an contacts will also be saved.

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@Tom4tot
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Tom4tot commented Feb 22, 2024

If it helps, I can confirm I have the same issue. Galaxy S24, Android 14.

The app is running regularly both in background and foreground, so it doesn't seem to be the issue. Manual backup seems to work perfectly fine.

@Bitsauger
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Just for additional information:

I also use BlissOS 15.9 (Android 12L on x86). On this device the daily calender and contacts backup is working without any problems.

@Bitsauger
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I switched to a S23+ Android 14 and OneUI6.1 with Nextcloud App Version 3.28.2.

It seems to be fixed, all Contacts and Calendars are Backup reliably now.

Thanks and best regards.

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