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Cannot upload to SFTP external storage: Backends provided no user object #558

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truenicoco opened this issue Sep 13, 2023 · 2 comments
Open

Cannot upload to SFTP external storage: Backends provided no user object #558

truenicoco opened this issue Sep 13, 2023 · 2 comments
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0. Needs triage bug

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@truenicoco
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When trying to upload a restore point to a sftp external storage, the process crashes:

[files] Error: OC\User\NoUserException: Backends provided no user object at <<closure>>

 0. <<closure>>
    OC\Files\Node\Root->getUserFolder()
 1. /var/www/nextcloud/lib/private/Files/Node/LazyFolder.php line 74
    call_user_func_array()
 2. /var/www/nextcloud/lib/private/Files/Node/LazyRoot.php line 40
    OC\Files\Node\LazyFolder->__call()
 3. /var/www/nextcloud/apps/files_versions/lib/Listener/FileEventsListener.php line 357
    OC\Files\Node\LazyRoot->getUserFolder()
 4. /var/www/nextcloud/apps/files_versions/lib/Listener/FileEventsListener.php line 209
    OCA\Files_Versions\Listener\FileEventsListener->getPathForNode()
 5. /var/www/nextcloud/apps/files_versions/lib/Listener/FileEventsListener.php line 107
    OCA\Files_Versions\Listener\FileEventsListener->write_hook()
 6. /var/www/nextcloud/lib/private/EventDispatcher/ServiceEventListener.php line 86
    OCA\Files_Versions\Listener\FileEventsListener->handle()
 7. /var/www/nextcloud/3rdparty/symfony/event-dispatcher/EventDispatcher.php line 251
    OC\EventDispatcher\ServiceEventListener->__invoke()
 8. /var/www/nextcloud/3rdparty/symfony/event-dispatcher/EventDispatcher.php line 73
    Symfony\Component\EventDispatcher\EventDispatcher->callListeners()
 9. /var/www/nextcloud/lib/private/EventDispatcher/EventDispatcher.php line 94
    Symfony\Component\EventDispatcher\EventDispatcher->dispatch()
10. /var/www/nextcloud/lib/private/EventDispatcher/EventDispatcher.php line 106
    OC\EventDispatcher\EventDispatcher->dispatch()
11. /var/www/nextcloud/lib/private/Files/Node/HookConnector.php line 112
    OC\EventDispatcher\EventDispatcher->dispatchTyped()
12. /var/www/nextcloud/lib/private/legacy/OC_Hook.php line 105
    OC\Files\Node\HookConnector->write()
13. /var/www/nextcloud/lib/private/Files/View.php line 1252
    OC_Hook::emit()
14. /var/www/nextcloud/lib/private/Files/View.php line 1126
    OC\Files\View->runHooks()
15. /var/www/nextcloud/lib/private/Files/View.php line 670
    OC\Files\View->basicOperation()
16. /var/www/nextcloud/lib/private/Files/Node/File.php line 73
    OC\Files\View->file_put_contents()
17. /var/www/nextcloud/apps/backup/lib/Service/ExternalFolderService.php line 543
    OC\Files\Node\File->putContent()
18. /var/www/nextcloud/apps/backup/lib/Service/ExternalFolderService.php line 452
    OCA\Backup\Service\ExternalFolderService->updateMetadataFile("*** sensitive parameters replaced ***")
19. /var/www/nextcloud/apps/backup/lib/Service/ExternalFolderService.php line 385
    OCA\Backup\Service\ExternalFolderService->createPoint("*** sensitive parameters replaced ***")
20. /var/www/nextcloud/apps/backup/lib/Service/UploadService.php line 318
    OCA\Backup\Service\ExternalFolderService->confirmPoint()
21. /var/www/nextcloud/apps/backup/lib/Service/UploadService.php line 178
    OCA\Backup\Service\UploadService->uploadToExternalFolder()
22. /var/www/nextcloud/apps/backup/lib/Cron/Manage.php line 149
    OCA\Backup\Service\UploadService->uploadPoint()
23. /var/www/nextcloud/apps/backup/lib/Cron/Manage.php line 119
    OCA\Backup\Cron\Manage->manage()
24. /var/www/nextcloud/lib/private/BackgroundJob/Job.php line 54
    OCA\Backup\Cron\Manage->run()
25. /var/www/nextcloud/lib/private/BackgroundJob/TimedJob.php line 60
    OC\BackgroundJob\Job->execute()
26. /var/www/nextcloud/cron.php line 152
    OC\BackgroundJob\TimedJob->execute()

at 2023-09-12T03:50:03+00:00

[files] Error: OC\User\NoUserException: Backends provided no user object at <<closure>>

 0. <<closure>>
    OC\Files\Node\Root->getUserFolder()
 1. /var/www/nextcloud/lib/private/Files/Node/LazyFolder.php line 74
    call_user_func_array()
 2. /var/www/nextcloud/lib/private/Files/Node/LazyRoot.php line 40
    OC\Files\Node\LazyFolder->__call()
 3. /var/www/nextcloud/apps/files_versions/lib/Listener/FileEventsListener.php line 357
    OC\Files\Node\LazyRoot->getUserFolder()
 4. /var/www/nextcloud/apps/files_versions/lib/Listener/FileEventsListener.php line 209
    OCA\Files_Versions\Listener\FileEventsListener->getPathForNode()
 5. /var/www/nextcloud/apps/files_versions/lib/Listener/FileEventsListener.php line 107
    OCA\Files_Versions\Listener\FileEventsListener->write_hook()
 6. /var/www/nextcloud/lib/private/EventDispatcher/ServiceEventListener.php line 86
    OCA\Files_Versions\Listener\FileEventsListener->handle()
 7. /var/www/nextcloud/3rdparty/symfony/event-dispatcher/EventDispatcher.php line 251
    OC\EventDispatcher\ServiceEventListener->__invoke()
 8. /var/www/nextcloud/3rdparty/symfony/event-dispatcher/EventDispatcher.php line 73
    Symfony\Component\EventDispatcher\EventDispatcher->callListeners()
 9. /var/www/nextcloud/lib/private/EventDispatcher/EventDispatcher.php line 94
    Symfony\Component\EventDispatcher\EventDispatcher->dispatch()
10. /var/www/nextcloud/lib/private/EventDispatcher/EventDispatcher.php line 106
    OC\EventDispatcher\EventDispatcher->dispatch()
11. /var/www/nextcloud/lib/private/Files/Node/HookConnector.php line 112
    OC\EventDispatcher\EventDispatcher->dispatchTyped()
12. /var/www/nextcloud/lib/private/legacy/OC_Hook.php line 105
    OC\Files\Node\HookConnector->write()
13. /var/www/nextcloud/lib/private/Files/View.php line 1252
    OC_Hook::emit()
14. /var/www/nextcloud/lib/private/Files/View.php line 1126
    OC\Files\View->runHooks()
15. /var/www/nextcloud/lib/private/Files/View.php line 670
    OC\Files\View->basicOperation()
16. /var/www/nextcloud/lib/private/Files/Node/File.php line 73
    OC\Files\View->file_put_contents()
17. /var/www/nextcloud/apps/backup/lib/Service/ExternalFolderService.php line 543
    OC\Files\Node\File->putContent()
18. /var/www/nextcloud/apps/backup/lib/Service/ExternalFolderService.php line 452
    OCA\Backup\Service\ExternalFolderService->updateMetadataFile("*** sensitive parameters replaced ***")
19. /var/www/nextcloud/apps/backup/lib/Service/ExternalFolderService.php line 385
    OCA\Backup\Service\ExternalFolderService->createPoint("*** sensitive parameters replaced ***")
20. /var/www/nextcloud/apps/backup/lib/Service/UploadService.php line 318
    OCA\Backup\Service\ExternalFolderService->confirmPoint()
21. /var/www/nextcloud/apps/backup/lib/Service/UploadService.php line 178
    OCA\Backup\Service\UploadService->uploadToExternalFolder()
22. /var/www/nextcloud/apps/backup/lib/Cron/Manage.php line 149
    OCA\Backup\Service\UploadService->uploadPoint()
23. /var/www/nextcloud/apps/backup/lib/Cron/Manage.php line 119
    OCA\Backup\Cron\Manage->manage()
24. /var/www/nextcloud/lib/private/BackgroundJob/Job.php line 54
    OCA\Backup\Cron\Manage->run()
25. /var/www/nextcloud/lib/private/BackgroundJob/TimedJob.php line 60
    OC\BackgroundJob\Job->execute()
26. /var/www/nextcloud/cron.php line 152
    OC\BackgroundJob\TimedJob->execute()

at 2023-09-12T03:50:03+00:00

There are a little more details in the initial forum post I initially opened.

Nextcloud: 27.0.2
Backup: 1.2.0

The SFTP server is a Hetzner storage box, with login/username auth.
@BarBaar44
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Is still app still being developed?

Having some issues too with SFTP to Hetzner. The app crashes when using an SFTP location for appdata.

@karlemilnikka
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@BarBaar44 I don’t think so. It lacks official support for any maintained version of Nextcloud. The last version it got official support for was Nextcloud 25 which no longer receives security updates.

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@truenicoco @joshtrichards @BarBaar44 @karlemilnikka