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One Blue led when power on #593

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Mikl23be opened this issue Jun 10, 2023 · 3 comments
Open

One Blue led when power on #593

Mikl23be opened this issue Jun 10, 2023 · 3 comments

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@Mikl23be
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Hello everyone.
I have one problem with my lightpack. When I start my computer, one of my two lightpack start with one Blue led. (n'2 of n'9).
When I unplug the usb (pc of lightpack) and plug in again its ok.
Can you help me?

@bsvdoom
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bsvdoom commented Jul 20, 2023

check the serial port is correct if you use windows

@Mikl23be
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Mikl23be commented Jul 21, 2023 via email

@bsvdoom
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bsvdoom commented Jul 23, 2023

so assume you plugged in the led device and windows gave it COM5 , go to device manager, find it, and right click, advanced, and set it to manually eg. COM15. then re-run device setup in prismatik, and set the device to COM15

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