Connection error : make sure your internet connection is working

[hungngomobile]

I had downloaded from the acloud guru with this tool and it was working well. Today, I has tried to download from the acloud guru again but I got the error: "Connection error : make sure your internet connection is working". My internet connection is working well. Please help to fix this issue.

[outtycast]

it's an ssl verify issue. not been able to resolve yet in windows 11.

i think probably url lib looking for certificate. might be easier to use a different library than to resolve it in the end.

can try this than reboot and run script again

pip install pyOpenSSL

[outtycast]

here's how i fixed it

step#1: run in cmd:

pip install certifi

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step #2 edit this file in acloud folder _compat.py

at top add this import under import requests

import certifi

then scroll to the bottom and add in certifi,

save the file

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step #3 edit this file in acloud folder _shared.py

at top add this import under requests,

certifi,

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step #4 in same file _shared.py

add this below the imports

os.environ["REQUESTS_CA_BUNDLE"] = certifi.where()
os.environ["SSL_CERT_FILE"] = certifi.where()

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then save and ssl issue will be gone. tested on windows only

[alex780505]

Tested on MacOS, worked fine !