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[3.5.0] This release of Retype has expired. Please update to the latest release. A Retype license is required to continue using this release. #708

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saydeicide opened this issue Sep 17, 2024 · 28 comments

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@saydeicide
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saydeicide commented Sep 17, 2024

after server reatert, i cannot start retype.

$ retype start -n --host 192.168.0.37 --pro
INPUT: /engine/retype
OUTPUT: [in-memory]
ERROR: This release of Retype has expired. Please update to the latest release. A Retype license is required to continue using this release.

i use free version.

@cclypeatus
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Facing the same issue. Today happens to be the anniversary of v3.5.0, so could it be that the free version gets a year-long license that renews on every release?

@chrstn-opntdc
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We are encountering the same issue and have a pro license valid until 2027

@altworkz
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This is also encountered in our setup (Retype Pro v3.5.0).

@geoffreymcgill
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I am investigating.

@mduft
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mduft commented Sep 17, 2024

Same issue here :) However in our gradle build where we call npx retypeapp build with the free retype version. I confirmed that there is no old version, 3.5.0 is used.

@ansel-nekuti
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Same issue here. We're using the free version.

@clabeuhtegrite
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Same issue here. I use the free version.

@abergdesign
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Same for us, Ubuntu 24.04, retype 3.5.0 free version

@blueloveTH
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Same for us, Ubuntu 20.04, retype 3.5.0 free version.

@mduft
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mduft commented Sep 17, 2024

I know, not much time has passed, however all our builds are stuck on this - any news? I'd prefer not to use ignoreExitCode :D

@kbudde
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kbudde commented Sep 17, 2024

Affects also the licensed version, just saying 💥

@zakaria-chahboun
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Same here

@kcowgill
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Watching. Adding that indeed the licensed version is also affected. The error messaging is slightly different:

❯ retype start --host REDACTED
  INPUT: /Users/kcowgill/docs
 OUTPUT: [in-memory]
ERROR: Failed to access the wallet. This release of Retype has expired. Please update to the latest release. A Retype license is required to continue using this release.
       Please use the "--clear" option to reset the wallet if the problem persists.

I went ahead and cleared the wallet and attempted to re-add our key:

❯ retype wallet --add REDACTED
ERROR: Failed to save the wallet. This release of Retype has expired. Please update to the latest release. A Retype license is required to continue using this release.
ERROR:
         - Status:                       Valid
         - Expires:                      2025-05-15 11:34
         - Max pages:                    1000000

@alec-drw
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+1

@kcowgill
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I am investigating.

@geoffreymcgill Any updates?

@geoffreymcgill
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The fix is in place, but just trying to correct a couple issues with the release/deployment process, then v3.6.0 will be released. I'm working on it right now and will release v3.6.0 immediately after all green on the build.

@geoffreymcgill
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Retype v3.6.0 has been released.

If you are using the GitHub Action using the @latest tags, your project will automatically pickup and build with the v3.6.0 release upon your next commit to your repo. Just commit a change and your website will build with v3.6.0.

If you are building with Retype on your local machine, updating to the latest release is required, see:

https://retype.com/guides/getting-started/#update

If for some reason running the update command does not actually update your local release, uninstall Retype, then install:

npm uninstall retypeapp --global
npm install retypeapp --global

The Docker containers have not been updated. There is still a small issue with our deployment process that needs to get worked out. This will be the next thing to fix and then I'll make a 3.6.1 release.

Once I'm caught up and everything is stabilized, I'll provide an update and explanation on what happened, plus how this issue will not happen in the future.

I truly apologize the inconvenience this has caused for everyone.

Please let me know if you run into any issues and I will do my best to assist.

@latenitefilms
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I'm still seeing this on v3.6.0? Maybe my license has expired?

image

@leadenhall
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The retype --version output includes a SHA appended to the version number, causing the latest GitHub Action to fail the built-in version check.

$ retype --version
3.6.0+6fe53cf630452bb1c91973116e3a4af3297f2556

@geoffreymcgill
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I'm still seeing this on v3.6.0? Maybe my license has expired?

Hi @latenitefilms. Basically, yes, your key has expired. I will explain below, but if you send me an email to hello@retype.com, I will help get you back online immediately.

Here is the explanation of what's happening...

If you have the license key installed locally, you can run the command retype wallet --list, which will list out all the license keys you have installed. When I test one of your license keys, I see the following:

- Free upgrades until:          2024-05-25 17:39

The Retype license keys technically do not expire. What expires is the window for which free upgrades are available.

Your license key was valid for free upgrades until May 25, 2024.

The previous release of Retype (v3.5.0) was released on Sep 16, 2023. Your key would work for any new releases up to May 5, 2024.

With the release of v3.6.0 on Sep 17, 2024, your Retype Pro license key is no longer available for that free upgrade.

We need to improve the message that is output when that Free upgrades until: date occurs. Sorry about that.

@geoffreymcgill
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The retype --version output includes a SHA appended to the version number, causing the latest GitHub Action to fail the built-in version check.

Confirmed, I noticed this as well. I am investigating right now.

@latenitefilms
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I was under the impression we got three years of updates?

https://retype.com/pro/

Has it been three years already?!?

I was also under the impression that if your license expired, it just rolls back to the free version based on this:

https://retype.com/pro/#if-i-do-not-renew-does-my-website-stop-working

@latenitefilms
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Any news @geoffreymcgill ?

I got your first email, but haven't received any new license keys yet?

I'd love to get this solved ASAP, as I'm using Retype for a news site (FCP Cafe), so it's a bit of a bummer I can't update the site.

@wtrucci
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wtrucci commented Sep 22, 2024

Retype v3.6.0 has been released.

If you are using the GitHub Action using the @latest tags, your project will automatically pickup and build with the v3.6.0 release upon your next commit to your repo. Just commit a change and your website will build with v3.6.0.

If you are building with Retype on your local machine, updating to the latest release is required, see:

https://retype.com/guides/getting-started/#update

If for some reason running the update command does not actually update your local release, uninstall Retype, then install:

npm uninstall retypeapp --global
npm install retypeapp --global

The Docker containers have not been updated. There is still a small issue with our deployment process that needs to get worked out. This will be the next thing to fix and then I'll make a 3.6.1 release.

Once I'm caught up and everything is stabilized, I'll provide an update and explanation on what happened, plus how this issue will not happen in the future.

I truly apologize the inconvenience this has caused for everyone.

Please let me know if you run into any issues and I will do my best to assist.

Hi, any news on docker image?

@maurxce
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maurxce commented Oct 2, 2024

Experiencing the same issue, my wiki is not useable anymore due to this.
I deployed it via docker, is there some temporary fix for now?

@latenitefilms
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In my case, @geoffreymcgill sent me new license keys which did the trick.

@leadenhall
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The retype --version output includes a SHA appended to the version number, causing the latest GitHub Action to fail the built-in version check.

$ retype --version
3.6.0+6fe53cf630452bb1c91973116e3a4af3297f2556

We are still not able to use the GHA workflow due to this issue. Any updates on that front?

@JoelMTaylor
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@geoffreymcgill, I have the same issue as latenitefilms. I have sent emails to hello@retype.com, but I haven't received a reply.

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