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Beta 1.6.11 doesn't work correctly, keeps on the red dot, "The portmaster service is not running" #1565
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Greetings and welcome to our community! As this is the first issue you opened here, we wanted to share some useful infos with you:
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I am sorry for the inconvenience in our testing it worked well, I am not sure what is happening and not even it it effects all people also if you reinstall make sure that you remove the line "releaseChannel": "beta" from the config.json |
Yup got this too :/ gonna try reinstalling to repair |
Easiest way to get back to stable is to remove the beta.json file from the updates directory. |
Update: It seems only the communication between the App (Electron) and the Core service is affected. This means that everything else operates as usual. If you have Development Mode enabled, you can access the UI in the browser at http://127.0.0.1:817/ To activate Development Mode, follow this guide: https://wiki.safing.io/en/Portmaster/Install/Windows#windows-7-and-8 We also already found a fix, but want to first fully understand the issue before we continue. |
I have an other machine that upgraded just fine to 1.6.11, so if you have a clue where to look for details pls let me know |
thanks for the info @RonnyTNL we think we have the fix, but to not cause additional issues lat in the day we will push it tomorrow morning so we have the day to get feedback when we moved to tauri we plan on changing to offline installers as well, that will also make some things easier. |
I don't know the scope of that communication issue between the core service and the GUI, but things were not operating normally in my case. Specifically, IPv4 DNS (using DoT) did not work. Fortunately I also have IPv6 DoT set up which meant I was still able to work on things in the meantime, but the time waiting for IPv4 requests to time out was what led to realize there was a problem. I'm glad to hear an offline installer is being worked on - it just makes sense for the purpose of the app. |
This issue has been automatically marked as inactive because it has not had activity in the past two months. If no further activity occurs, this issue will be automatically closed in one week in order to increase our focus on active topics. |
This issue has been automatically closed because it has not had recent activity. Thank you for your contributions. If the issue has not been resolved, you can find more information in our Wiki or continue the conversation on our Discord. |
What happened:
Upgraded from "Beta 1.6.10" to 1.6.11, portmaster core and notification cannot communicate, keeps showing service not running.
What did you expect to happen?:
Portmaster to function as expected
How did you reproduce it?:
Not, but on the discord channel multiple users on both Win10 and Win11 are reporting similar issues.
Debug Information:
Can't even get to the UI to Copy Debug info.
Below is a partial log
The text was updated successfully, but these errors were encountered: