Need assistance with installation getting stuck

[shNNza]

Hi there all, please can you point me in the correct direction. I'm loading Snipe IT on a Ubuntu Server via Azure. I keep getting stuck at the point of the in flight setup with error 500. I've put it into debug mode and not sure how to fix this error.

Many thanks

[snipe]

https://snipe-it.readme.io/docs/debugging-permissions

[shNNza]

Still a bit lost here. Am giving permissions to the docker folder as the per this ( sudo chown -R my-user:www-data /var/www/snipe-it). /var/www/snipe-it does not exists.

All i have in the docker folder is this below.

[simisola88]

Can you confirm the version of ubuntu you are using
Are you using the docker installation?
or are running it on the host?

I followed the steps here
https://snipe-it.readme.io/docs/installation and was able to deploy on a shared hosting Cpanel account