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[Hammerhead] Freezing picture when switching between photo and video mode #18

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nfsprodriver opened this issue Aug 12, 2017 · 14 comments
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@nfsprodriver
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I don't know, whether this is realted to camera app, this topic is also discussed in the ubports-touch repo.

@dark-eye
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dark-eye commented Aug 12, 2017

hey @nfsprodriver,
I'm asumming the mode switching is between video/stills modes , does the viewport aspect ratio change between the mode switching? As i noticed that i get some small freezes when i change aspect ratio and then switch between the modes.

Also does it a complete freeze or just a short one?

Thanks for reporting :)

@Flohack74 Flohack74 added the bug label Aug 12, 2017
@Flohack74
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I can confirm that I cannot switch from photo to video mode. I get a black window, but it starts working when swiping for switching to another app, but then just selecting the camera again ;)

@Flohack74 Flohack74 changed the title Freezing picture when switching mode on hammerhead [Hammerhead] Freezing picture when switching between photo and video mode Aug 12, 2017
@dark-eye
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dark-eye commented Aug 21, 2017

Since i don't have Hmmerhead I can't really investigate this issue if any one else has the time it will be a great help.

Logs will help too :)

Thanks

@dark-eye
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dark-eye commented Dec 6, 2017

Since refocusing on the app solves the issue It seems that the issue is either in the resolution update or in the camera state please install the version below and see if the issue is fixed (might contain some new code too :) ) :

com.ubuntu.camera_3.0.1.759_armhf.click

@GI9VANNI
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I do not know if it's the same problem, but when I try to record a video with the Nexus 5, the screen freezes and I have to close the app.

@advocatux
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Switching between photo and video mode works fine for me with v. 3.0.1(31/12/17) but it still freezes when switching resolution mode.

@dark-eye
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great were advancing;) @advoxatux any chance you can send/link the log of a resultion change freeze?

@advocatux
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Sure, which are the relevant logs I should send?

@dark-eye
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dark-eye commented Dec 31, 2017

@advocatux If the application freezes just the camera app (v3.0.1) should suffice you can just link to it on paste bin with the logviewer app.

@GI9VANNI
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I did some tests with the latest update (3.0.1) and I confirm that when I try to record a video with the Nexus 5, the screen freezes and I have to close the app.
However, as @Flohack74 says, if I swipe for switching to another app and then I select the camera, the recording works! Playback of recordings is bad anyway, they are seen in green and purple.
I hope this can help you! @dark-eye @advocatux

@advocatux
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@GI9VANNI I record video without any problem in Nexus 5 with the latest camera app version, and without needing to do any trick.
You can playback the video recorded with UTmedia. @mariogrip explains that bug, and why it isn't fixed yet, here ubports/ubuntu-touch#7

@dark-eye can you point me out the exact path to the relevant log/s? Thank you

@GI9VANNI
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GI9VANNI commented Jan 2, 2018

@advocatux We need to understand why it works without problems for you and not for me. There may be some small difference between the two devices or something else.

@advocatux
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@GI9VANNI yes of course. I wanted to stand out that this is not a case of "it never works".

@GI9VANNI
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GI9VANNI commented Jan 2, 2018

@advocatux O.K.

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