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Warp became broken after update. #5492

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RockBacon9922 opened this issue Nov 20, 2024 · 12 comments
Open
1 task done

Warp became broken after update. #5492

RockBacon9922 opened this issue Nov 20, 2024 · 12 comments
Labels
Bugs Bugs, Hangs, Crash, and Freezes

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@RockBacon9922
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Describe the bug

Warp destroyed itself after its self update. When trying to launch the app Mac said the app was broken

To reproduce

No clue. All I did was press the close and update button and it caused the app to become broken.

Expected behavior

No response

Screenshots

No response

Operating system

MacOS

Operating system and version

14.6.1

Shell Version

No response

Current Warp version

No response

Regression

Yes, this bug started recently or with an X Warp version

Recent working Warp date

20/11/24

Additional context

No response

Does this block you from using Warp daily?

No

Is this an issue only in Warp?

Yes, I confirmed that this only happens in Warp, not other terminals.

Warp Internal (ignore): linear-label:b9d78064-c89e-4973-b153-5178a31ee54e

None

@RockBacon9922 RockBacon9922 added the Bugs Bugs, Hangs, Crash, and Freezes label Nov 20, 2024
@dannyneira
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dannyneira commented Nov 20, 2024

Hi @RockBacon9922 sorry to hear about this. I'll let the team know asap. Please see troubleshooting steps from our team below.

@vorporeal
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Hi @RockBacon9922 - before taking any steps to fix the issue (e.g.: uninstalling and reinstalling Warp), can you run the following commands from another terminal and share the output here?

codesign --display --verbose=4 /Applications/Warp.app
codesign --verify --verbose=4 /Applications/Warp.app
codesign --verify --verbose=4 /Applications/Warp.app/Contents/MacOS/stable

@diegocuehdz
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@vorporeal I have the same issue as @RockBacon9922 , here is the output from the three commands:

Screenshot 2024-11-20 at 5 35 15 p m

@vorporeal
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Fascinating. What's the output of ls -lah /Applications/Warp.app/*?

@diegocuehdz
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@vorporeal here is the output:
Screenshot 2024-11-20 at 7 04 24 p m

@svenjr
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svenjr commented Nov 21, 2024

I have the same issue and same outputs as above

@bnavetta
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@svenjr @diegocuehdz that's interesting - would you mind running ls -lahR /Applications/Warp.app so we can see which files are missing?

@muescha
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muescha commented Nov 21, 2024

there are no files in the Warp.app folders:

muescha@MacBook Warp.app % tree
.
└── Contents
    ├── Frameworks
    │   └── Sentry.framework
    │       ├── Headers -> Versions/Current/Headers
    │       ├── Modules -> Versions/Current/Modules
    │       ├── PrivateHeaders -> Versions/Current/PrivateHeaders
    │       ├── Resources -> Versions/Current/Resources
    │       ├── Sentry -> Versions/Current/Sentry
    │       └── Versions
    │           ├── A
    │           │   ├── Headers
    │           │   ├── Modules
    │           │   ├── PrivateHeaders
    │           │   ├── Resources
    │           │   └── _CodeSignature
    │           └── Current -> A
    ├── MacOS
    ├── Resources
    └── _CodeSignature

19 directories, 1 file

@muescha
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muescha commented Nov 21, 2024

PS: I made this update through the update notification in the Warp app menu.

@muescha
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muescha commented Nov 21, 2024

I performed a reinstall:

muescha@MacBook /Applications % brew reinstall warp
==> Downloading https://app.warp.dev/download/brew?version=v0.2024.10.29.08.02.stable_02
==> Downloading from https://releases.warp.dev/stable/v0.2024.10.29.08.02.stable_02/Warp.dmg
#  #                                                                                       -=O=-
==> Uninstalling Cask warp
==> Backing App 'Warp.app' up to '/opt/homebrew/Caskroom/warp/0.2023.08.08.08.04.stable_00/Warp.app'
==> Removing App '/Applications/Warp.app'
==> Purging files for version 0.2023.08.08.08.04.stable_00 of Cask warp
==> Installing Cask warp
==> Moving App 'Warp.app' to '/Applications/Warp.app'
🍺  warp was successfully installed!

After reinstalling, the app displayed an update notification:

Bildschirmfoto 2024-11-21 um 17 58 44

I clicked at the update and this time, the update process worked. The app restarted and is now on the latest version.

Unfortunately, I don’t recall which version was installed before the initial update failure.

@bnavetta
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Thanks @muescha, that's helpful! Was your computer low on disk space recently? It looks like copying the new, downloaded version of Warp failed, so we're trying to understand why (in addition to ensuring that we don't switch to a broken version).

@muescha
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muescha commented Nov 21, 2024

No low disk space:
HD: 994,66 GB
Free: 336,23 GB

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