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callControlWidget.json
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callControlWidget.json
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{
"version": "0.0.6",
"appTitle": "Agent Desktop",
"logo": "",
"dragDropEnabled": true,
"notificationTimer": 8,
"maximumNotificationCount": 3,
"browserNotificationTimer": 8,
"wxmConfigured": true,
"desktopChatApp": {
"webexConfigured": false
},
"area": {
"headless": {
"id": "dw-headless",
"widgets": { "comp1": { "comp": "div" } },
"layout": { "areas": [["comp1"]], "size": { "cols": [1], "rows": [1] } }
},
"panel": {
"comp": "md-tabs",
"attributes": { "class": "widget-tabs" },
"children": [
{
"comp": "md-tab",
"attributes": { "slot": "tab", "class": "widget-pane-tab" },
"children": [{ "comp": "slot", "attributes": { "name": "IVR_TRANSCRIPT_TAB" } }],
"visibility": "IVR_TRANSCRIPT"
},
{
"comp": "md-tab-panel",
"attributes": { "slot": "panel", "class": "widget-pane" },
"children": [{ "comp": "slot", "attributes": { "name": "IVR_TRANSCRIPT" } }],
"visibility": "IVR_TRANSCRIPT"
},
{
"comp": "md-tab",
"attributes": { "slot": "tab" },
"children": [{ "comp": "slot", "attributes": { "name": "WXM_JOURNEY_TAB" } }],
"visibility": "WXM_JOURNEY"
},
{
"comp": "md-tab-panel",
"attributes": { "slot": "panel", "class": "widget-pane" },
"children": [
{
"comp": "agentx-wc-cloudcherry-widget",
"properties": {
"userModel": "$STORE.app.userModel",
"spaceId": "",
"metricsId": "",
"teamId": "$STORE.agent.teamName",
"ani": "$STORE.agentContact.taskSelected.ani",
"isDarkMode": "$STORE.app.darkMode"
},
"wrapper": {
"title": "Customer Experience Journey",
"maximizeAreaName": "app-maximize-area"
}
}
],
"visibility": "WXM_JOURNEY"
},
{
"comp": "md-tab",
"attributes": { "slot": "tab", "class": "widget-pane-tab" },
"children": [{ "comp": "slot", "attributes": { "name": "CONTACT_HISTORY_TAB" } }]
},
{
"comp": "md-tab-panel",
"attributes": { "slot": "panel", "class": "widget-pane" },
"children": [{ "comp": "slot", "attributes": { "name": "CONTACT_HISTORY" } }]
},
{
"comp": "md-tab",
"attributes": { "slot": "tab", "class": "widget-pane-tab" },
"children": [{ "comp": "slot", "attributes": { "name": "SCREEN_POP_TAB" } }],
"visibility": "SCREEN_POP"
},
{
"comp": "md-tab-panel",
"attributes": { "slot": "panel", "class": "widget-pane" },
"children": [{ "comp": "slot", "attributes": { "name": "SCREEN_POP" } }],
"visibility": "SCREEN_POP"
}
]
},
"navigation": [
{
"nav": {
"label": "Meeting Transfer Tool",
"icon": "call-voicemail",
"iconType": "momentum",
"navigateTo": "meeting-transfer-tool",
"align": "top"
},
"page": {
"id": "meeting-transfer-tool",
"widgets": {
"comp2": {
"comp": "div",
"style": {
"height": "100%",
"overflow": "scroll"
},
"children": [
{
"comp": "sa-ds-voice-sdk",
"script": "http://localhost:5000/build/bundle.js",
"wrapper": {
"title": "Meeting Transfer Tool",
"maximizeAreaName": "app-maximize-area"
},
"attributes": {
"darkmode": "$STORE.app.darkMode"
},
"properties": {
"accessToken": "$STORE.auth.accessToken",
"outdialEp": "$STORE.agent.outDialEp"
}
}
]
}
},
"layout": {
"areas": [["comp2"]],
"size": {
"cols": [1],
"rows": [1]
}
}
}
}
]
}
}