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Integration with the SMLets Exchange Connector
Adam edited this page Sep 2, 2019
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The SMLets Exchange Connector also features integration into Azure Translation services for all New Work Items. In order for both of these integrations to work side by side, when Comments are translated the Comment will have an "Entered By" field of "Azure Translate/USER'S DISPLAY NAME"
The purpose is two-fold
- Preserving the integrity of the Action Log is paramount to Service Manager and its auditing based nature. As such, this ensures a clear distinction for when translation occurs and who the translation was performed for
- The workflow featured on SCSM Translate only will engage when the Comment is not like "Azure Translate"
You of course can use the same API Key in both SCSM Translate and the SMLets Exchange Connector. But using two wholly seperate keys is still a supported configuration.