feat(gorgias): action to create a ticket in gorgias

flows.yaml

@@ -4301,6 +4301,21 @@ integrations:
                 endpoint:
                     method: GET
                     path: /tickets
+                version: 1.0.1
+        actions:
+            create-ticket:
+                description: |
+                    Creates a new ticket
+                input: CreateTicketInput
+                scopes:
+                    - tickets:write
+                    - account:read
+                    - customers:write
+                    - customers:read
+                endpoint:
+                    method: POST
+                    path: /ticket
+                output: Ticket
         models:
             Ticket:
                 id: number
@@ -4313,15 +4328,15 @@ integrations:
                     sms | twitter | twitter-direct-message | whatsapp | yotpo-review
                 closed_datetime: string | null
                 created_datetime: string | null
-                excerpt: string
+                excerpt?: string | undefined
                 external_id: string | null
                 from_agent: boolean
-                integrations: array | null
+                integrations?: array | null | undefined
                 is_unread: boolean
                 language: string | null
                 last_message_datetime: string | null
                 last_received_message_datetime: string | null
-                messages_count: number
+                messages_count?: number | undefined
                 messages: Message[]
                 meta: object | null
                 opened_datetime: string | null
@@ -4333,8 +4348,8 @@ integrations:
                       name: string
                       uri: string | null
                       decoration: object | null
-                      created_datetime: string | null
-                      deleted_datetime: string | null
+                      created_datetime?: string | null | undefined
+                      deleted_datetime?: string | null | undefined
                 spam: boolean | null
                 trashed_datetime: string | null
                 updated_datetime: string | null
@@ -4378,8 +4393,8 @@ integrations:
                 public: boolean
                 from_agent: boolean
                 sender: RecieverSender
-                receiver: RecieverSender
-                attachments: Attachment[]
+                receiver: RecieverSender | null
+                attachments: Attachment[] | null
                 meta: object | null
                 headers: object | null
                 actions: array | null
@@ -4389,8 +4404,8 @@ integrations:
                 failed_datetime: string | null
                 last_sending_error: object | null
                 deleted_datetime: string | null
-                replied_by: string | null
-                replied_to: string | null
+                replied_by?: string | null | undefined
+                replied_to?: string | null | undefined
             AssigneeUser:
                 id: number
                 firstname: string
@@ -4418,6 +4433,21 @@ integrations:
                 content_type: string
                 public: boolean
                 extra: string | null
+            CreateTicketInput:
+                customer:
+                    phone_number: string
+                    email?: string | undefined
+                ticket:
+                    messages: CreateTicketMessage[]
+            CreateTicketMessage:
+                attachments:
+                    - url: string
+                      name: string
+                      size: number
+                      content_type: string
+                body_html: string
+                body_text: string
+                id: string
     greenhouse-basic:
         syncs:
             applications:

integrations/gorgias/actions/create-ticket.md

@@ -0,0 +1,142 @@
+<!-- BEGIN GENERATED CONTENT -->
+# Create Ticket
+
+## General Information
+
+- **Description:** Creates a new ticket
+
+- **Version:** 0.0.1
+- **Group:** Others
+- **Scopes:** `tickets:write, account:read, customers:write, customers:read`
+- **Endpoint Type:** Action
+- **Code:** [github.com](https://github.com/NangoHQ/integration-templates/tree/main/integrations/gorgias/actions/create-ticket.ts)
+
+
+## Endpoint Reference
+
+### Request Endpoint
+
+`POST /ticket`
+
+### Request Query Parameters
+
+_No request parameters_
+
+### Request Body
+
+```json
+{
+  "customer": {
+    "phone_number": "<string>",
+    "email?": "<string | undefined>"
+  },
+  "ticket": {
+    "messages": [
+      {
+        "attachments": {
+          "0": {
+            "url": "<string>",
+            "name": "<string>",
+            "size": "<number>",
+            "content_type": "<string>"
+          }
+        },
+        "body_html": "<string>",
+        "body_text": "<string>",
+        "id": "<string>"
+      }
+    ]
+  }
+}
+```
+
+### Request Response
+
+```json
+{
+  "id": "<number>",
+  "assignee_user": "<AssigneeUser | null>",
+  "channel": "<aircall | api | chat | contact_form | email | facebook | facebook-mention | facebook-messenger | facebook-recommendations | help-center | instagram-ad-comment | instagram-comment | instagram-direct-message | instagram-mention | internal-note | phone | sms | twitter | twitter-direct-message | whatsapp | yotpo-review>",
+  "closed_datetime": "<string | null>",
+  "created_datetime": "<string | null>",
+  "excerpt?": "<string | undefined>",
+  "external_id": "<string | null>",
+  "from_agent": "<boolean>",
+  "integrations?": "<array | null | undefined>",
+  "is_unread": "<boolean>",
+  "language": "<string | null>",
+  "last_message_datetime": "<string | null>",
+  "last_received_message_datetime": "<string | null>",
+  "messages_count?": "<number | undefined>",
+  "messages": [
+    {
+      "id": "<number>",
+      "uri": "<string>",
+      "message_id": "<string | null>",
+      "integration_id": "<number | null>",
+      "rule_id": "<number | null>",
+      "external_id": "<string | null>",
+      "ticket_id": "<number>",
+      "channel": "<aircall | api | chat | contact_form | email | facebook | facebook-mention | facebook-messenger | facebook-recommendations | help-center | instagram-ad-comment | instagram-comment | instagram-direct-message | instagram-mention | internal-note | phone | sms | twitter | twitter-direct-message | whatsapp | yotpo-review>",
+      "via": "<aircall | api | chat | contact_form | email | facebook | facebook-mention | facebook-messenger | facebook-recommendations | form | gorgias_chat | help-center | helpdesk | instagram | instagram-ad-comment | instagram-comment | instagram-direct-message | instagram-mention | internal-note | offline_capture | phone | rule | self_service | shopify | sms | twilio | twitter | twitter-direct-message | whatsapp | yotpo | yotpo-review | zendesk>",
+      "subject": "<string | null>",
+      "body_text": "<string | null>",
+      "body_html": "<string | null>",
+      "stripped_text": "<string | null>",
+      "stripped_html": "<string | null>",
+      "stripped_signature": "<string | null>",
+      "public": "<boolean>",
+      "from_agent": "<boolean>",
+      "sender": {
+        "id": "<number>",
+        "firstname": "<string>",
+        "lastname": "<string>",
+        "meta": "<object | null>",
+        "email": "<string | null>",
+        "name": "<string | null>"
+      },
+      "receiver": "<RecieverSender | null>",
+      "attachments": "<Attachment[] | null>",
+      "meta": "<object | null>",
+      "headers": "<object | null>",
+      "actions": "<array | null>",
+      "macros": "<array | null>",
+      "created_datetime": "<string | null>",
+      "opened_datetime": "<string | null>",
+      "failed_datetime": "<string | null>",
+      "last_sending_error": "<object | null>",
+      "deleted_datetime": "<string | null>",
+      "replied_by?": "<string | null | undefined>",
+      "replied_to?": "<string | null | undefined>"
+    }
+  ],
+  "meta": "<object | null>",
+  "opened_datetime": "<string | null>",
+  "snooze_datetime": "<string | null>",
+  "status": "<open | closed>",
+  "subject": "<string | null>",
+  "tags": {
+    "0": {
+      "id": "<number>",
+      "name": "<string>",
+      "uri": "<string | null>",
+      "decoration": "<object | null>",
+      "created_datetime?": "<string | null | undefined>",
+      "deleted_datetime?": "<string | null | undefined>"
+    }
+  },
+  "spam": "<boolean | null>",
+  "trashed_datetime": "<string | null>",
+  "updated_datetime": "<string | null>",
+  "via": "<aircall | api | chat | contact_form | email | facebook | facebook-mention | facebook-messenger | facebook-recommendations | form | gorgias_chat | help-center | helpdesk | instagram | instagram-ad-comment | instagram-comment | instagram-direct-message | instagram-mention | internal-note | offline_capture | phone | rule | self_service | shopify | sms | twilio | twitter | twitter-direct-message | whatsapp | yotpo | yotpo-review | zendesk>",
+  "uri": "<string>"
+}
+```
+
+## Changelog
+
+- [Script History](https://github.com/NangoHQ/integration-templates/commits/main/integrations/gorgias/actions/create-ticket.ts)
+- [Documentation History](https://github.com/NangoHQ/integration-templates/commits/main/integrations/gorgias/actions/create-ticket.md)
+
+<!-- END  GENERATED CONTENT -->
+