Kommunicate Android Chat SDK for Customer Support https://www.kommunicate.io/

Open Source Android Live Chat SDK for Customer Support

Overview

Kommunicate provides open source live chat sdk in android. Kommunicate lets you add real time live chat and in-app messaging in your mobile (android, iOS) applications and website for customer support.

Signup at https://dashboard.kommunicate.io/signup to get the Application ID.

Installation

Add the following in your app build.gradle dependency:

compile 'io.kommunicate:kommunicate:1.3'

Add the following Activity in your AndroidManifest.xml file :

         <activity
            android:name="io.kommunicate.activities.KMConversationActivity"
            android:configChanges="keyboardHidden|screenSize|locale|smallestScreenSize|screenLayout|orientation"
            android:label="@string/app_name"
            android:launchMode="singleTask"
            android:theme="@style/ApplozicTheme" />

Add the following permissions in your AndroidManifest.xml file:

<uses-permission android:name="<your package name>.permission.MAPS_RECEIVE" />
<permission
        android:name="<your package name>..permission.MAPS_RECEIVE"
        android:protectionLevel="signature" />

Add your geo-API_KEY in AndroidManifest.xml file:

       <meta-data
            android:name="com.google.android.geo.API_KEY"
            android:value="<your-geo-API-KEY>" />

After the app has successfully build, open your Application Class(If you do not have an application class, create one) and add imlement the KmActionCallback interface:

      public class KommunicateApplication extends MultiDexApplication implements KmActionCallback {

Then override the KmActionCallback's onReceive method :

 @Override
    public void onReceive(Context context, final Object object, String action) {

        switch (action) {
             //This action will be received on click of the default start new chat button
            case Kommunicate.START_NEW_CHAT:
                Kommunicate.setStartNewChat(context, "vipin+testkm01012018@applozic.com", "Hotel-Booking-Assistant"); //pass null if you want to use default bot
                break;
             //This action will be received on click of logout option in menu
            case Kommunicate.LOGOUT_CALL:
                Kommunicate.performLogout(context, object); //object will receive the exit Activity, the one that will be launched when logout is successfull
                break;
        }
    }

The above method will receive the callbacks with an object. You can do your custom operations based on the actions received or use Kommunicate's default actions.

Authorization

You can authorize a user as below:

        KMUser user = new KMUser();
        user.setUserId("reytum_01");  //unique userId
        user.setApplicationId("22823b4a764f9944ad7913ddb3e43cae1");   //your application key

Then call the below method:

         Kommunicate.login(this, user, new KMLoginHandler() {
             @Override
            public void onSuccess(RegistrationResponse registrationResponse, Context context) {
                  //do something in on success
            }

            @Override
            public void onFailure(RegistrationResponse registrationResponse, Exception exception) {
                  //do something in on failure
            }
        });
      }

If at some point you need to check if the user is logged in, you can use the below code:

KMUser.isLoggedIn(context){
     //user is logged in  
  }

You can get the logged in user details as below:

KMUser user = KMUser.getLoggedInUser(context);

Launch chat screen:

You can launch the chat screen(Where all the conversations are listed in descending order of communication time) as below:

   Kommunicate.openConversation(context);

Create a new Conversation:

You can create a new conversation as below :

           Kommunicate.startNewConversation(context, <pass agent id here>, <pass bot id here, null accepted>, new KMCreateChatCallback() {
                   @Override
                   public void onSuccess(Channel channel, Context context) {
                       
                   }

                   @Override
                   public void onFailure(ChannelFeedApiResponse channelFeedApiResponse, Context context) {
                   }
               });

Open a particular conversation:

You can open a particular conversation if you have the group id of the conversation.

Kommunicate.openParticularConversation(context, <Group Id (Integer)>);