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provide a general entry about (chatmail) account deletion #953

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Sep 2, 2024
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13 changes: 13 additions & 0 deletions en/help.md
Original file line number Diff line number Diff line change
Expand Up @@ -219,6 +219,19 @@ They will most likely also not be decryptable anymore
that a human has read or understood the message ;)


### How can i remove an automatically created chatmail account? {#remove-account}

If you use a default chat profile
then removing it from within the Delta Chat app
will automatically trigger deletion of all associated account data on the chatmail server.

If you have set up your chat profile on multiple devices
you need to remove it from all devices.

For more info, please refer to [nine.testrun.org account-deletion](https://nine.testrun.org/info.html#account-deletion) for the default onboarding server,
or the respective page from your chosen [3rd party chatmail server](chatmail).


### What happens if I turn on "Delete old messages from server"?

- By default, Delta Chat stores all messages locally on your device.
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