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Add the "Internal Exception" Troubleshooting
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This is to give the Pantheon customers and clients a temporary official documentation for the workaround while this is still being addressed for better error handling/messaging.
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ersonjn authored Sep 20, 2024
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While our parser will reject a `pantheon.yml` that is invalid, it won't necessarily give you the exact reason the file is invalid. Syntax errors are the most common reason for an invalid `pantheon.yml` file.

### There was an internal error processing the request

The Platform will throw an "internal error" when you try to push a commit that includes a `pantheon.yml` changes to a **_branch without an associated multidev_**. The error message will resemble:

```none
remote: PANTHEON ERROR:
remote:
remote: The specific error returned was: Internal exception
remote:
remote: There was an internal error processing the request
remote:
```

To resolve this, create multidev first before pushing the `pantheon.yml` changes.

### Why can’t I update the PHP version on my Multidev?

The PHP version changes automatically when you modify the `pantheon.yml` file of a site with a pre-existing Multidev. A PHP version change will not appear in a Multidev created after your `pantheon.yml` changes are made. To update your Multidev:
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